We stayed at the Relais in late october, admittedly out of season but it was freezing,we had to ask for the heating to be turned on.On arrival it was commented that they hoped we had warm clothes! Not funny when you staying in a 5 star hotel at 5 star prices.
When it was eventually turned on the following day it was toasty. Burner took time to turn on we were told, was only just coming on for the winter. Should have been on if guest staying and there were others. Wore almost everything I had in bed the first night and barely slept with the cold. Considered not staying for the second but did in end since took so long to get there and heat was on.
Was easy to find with Sat nav, doubt would be without. Cefalu near by is not to be missed, so charming.
We felt some of the Staff were not friendly compared with everywhere else we stayed in Sicily. We were on honeymoon but there was no mention of this during our stay. Food in the restaurant was good but overpriced, Breakfast was basic. Musty smell in all areas. Out of season felt deserted and cold. lights not on in communal area, a bit grim really. Cleanliness excellent. I suppose in retrospect it is a very old monastery in good condition, just expected some luxury for the price and stars!!!. Probably a haven during a hot summer.Pool area and views looked very nice
- Relais Santa Anastasia Castelbuono
- Relais Santa Anastasia Hotel Castelbuono
