My partner and I went to Hotel de La Begude, Opio to attend a friend's wedding. Thankfully, we only stayed there one night!
AIR CONDITIONING NOT WORKING
First impressions: the reception was hard to find as it was not indicated and when arriving in our room we soon realised that the air conditioning unit was not working. Not a complete surprise, as the AC unit looked old, stained and poorly maintained.
POOR VALUE - OUR ROOM DESERVED 3 STARS MAX - Don't be misled by their website's pics!
The room itself was OK but would have been what one may expect from a 3 star hotel in the South of France, not a hotel selling itself as a high end 4 star luxury French riviera Chateau. We then proceeded to attend our friend's wedding reception taking place in the Chateau de la Begude.
HALF OF THE HOTEL HEAVILY EXPOSED TO NOISE FROM WEDDING AREA
The wedding venue itself was OK, although it really didn't feel like a luxury venue (similar to Ibis hotel dining halls). The food prepared by the Hotel's chef was way below what you'll get served at any average French bistro/cafe. One of the main wings of the hotel was just 10 meters away from the wedding reception area, meaning that hotel customers located in that wing could hear the loud music being played and the noise coming from the wedding all night long... We saw customers from that wing complaining and saw their bedroom light on for as long as we stayed there.
FIRE ALARM TRIGGERED 3 TIMES BETWEEN 1 AND 4AM...
Fortunately our room was in the other wing of the hotel. Having dined and danced, we got back to our room in the early hours of the morning hoping we would be able to get some rest. After 15 minutes in bed, the fire alarm went off for about 20 minutes... and then stopped. We tried to get back to sleep, despite the suffocating heat. About an hour later (around 2.30am), the fire alarm went off again. And again around 3-4am for an extended period of time. My girlfriend finally went to reception to try and get someone to fix this. There she found 3 fellow hotel customers also wondering was going on. Receptionist looked confused and said someone would be looking into it...
€239.52 FOR A SLEEPLESS NIGHT
After one long sleepless night, we got up to have breakfast. Breakfast was a buffet mainly made of very old and dry croissants. Service was OK. We then checked out and were not even offered a discount to compensate for our sleepless night. We were charged €239.52 for that one terrible night! A complete disgrace...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC