Wonderful location, grounds and structure, but needs a lot of management work to bring it up to standard. We stayed 4 days and used the hotel as a base to visit Vicenza (10 minutes) Verona (90 minutes) Padua (60 minutes) and to visit different restaurants in the country area every evening. Each of these by the way were above average and well patronised.
Reception and breakfast staff very friendly but restaurant pretentious and ground staff surely. Rooms were large but had a used feel about them . We would only stay in one with tiling as the carpets looked as though they had seen many feet since the last spring clean. Bathrooms were not cleaned and replenished often enough, i.e. twice a day for a first class hotel.
Public rooms were small and furnished with tatty leather-look chairs. There were no areas to relax with loungers and shade and so the rounds could not be used to advantage. No rooms had private balconies or terraces. The pool area was bizarre It was approached by a dungeon like tunnel and was unpleasant and unrelaxing. It had a retractable roof but was neither one thing or another. Not enough outdoor loungers and NO shade. Also not sparkling clean as one expects. No staff or towels readily available. Breakfast buffet, which closed at 10am was boring and sparse.
Could be OK with top management and a couple of million euro spent on it.

This is one of the most lovely places I have ever stayed, and I travel several times a month. The staff is very welcoming, the rooms are wonderful with update baths, and the grounds offer incredible views and relaxation. The restaurant is great and very very reasonalbe. its about a hour to Venice but the location makes it worth it. I would return in a heartbeat.

This hotel has a great deal going for it but doesn't live up to its potential. Although the building and grounds were beautiful; the overall quality was disappointing. The location is superb and wonderfully close to Vicenza. That said however, it is probably best suited for an overnight stay; I would not suggest a long stay. The rooms are nice but things can be broken; given the rate, this is not acceptable. The bath in my room needed repairs; after asking inquiring several times, I gave up. When I checked out still nothing had been done. There are better places available, keep looking.