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Novotel Bangkok Suvarnabhumi Airport – reviews, photos

4.0 of 5
999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, Bang Phli, Racha Thewa 10540, Thailand
Hotel amenities
Novotel Bangkok Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi Airport
Ranked #2 of 8 hotels in Racha Thewa
4.0 of 5 stars 1424 Reviews
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1,424 reviews from our community

What travellers say about this hotel
  • Shuttle buses(32)
  • Very good(23)
  • Swimming pool(13)
  • Executive room(10)
  • Breakfast buffet(8)
  • Early morning flight(8)
  • King size bed(8)
  • Hotel staff(5)
  • Would definitely stay(3)
  • Buffet breakfast(3)
Traveller rating
    555
    559
    200
    74
    36
Only show reviews for Family (196) | Couples (524) | Business (226)
Date Rating
london
Senior Contributor
28 reviews 28 reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
“Well worth an overnight stay after a long trip”
4 of 5 stars Reviewed 3 February 2012

We decided to stay overnight in Bangkok after a long journey from London before travelling onto Koh Jum and Koh Lanta and again after leaving Krabi before returning to London.

I was pleasantly surprised by this hotel. It is right by the airport but noise isn't an issue. The rooms are spacious and the beds are really comfortable. Spacious, modern, clean and light rooms. Choice of restaurants in the atrium and a nice bar area.

On our first stay we had a room overlooking the internal courtyard garden and on the second stay one overlooking the pool area. Basically, the hotel is very large and built in two blocks around either the pool or the garden. Both blocks adjoin the central atrium area.
.
Hotel runs a regular shuttle service from exit 4 in the arrivals hall at the airport. Very slick, quick service on the shuttle and at check in/out. Pool area is a reasonable size but water was quite cold but still a welcome oasis after a long trip. It did seem a bit understaffed and people had left towels on empty beds which were not removed, so it was difficult to know if they were free or not.

The hotel has a spa but this information was not included on the website. Had I known, I would have booked a treatment on arrival so maybe Novotel are missing a trick here?

Only (minor) gripe is that we had to pay for internet access which other travellers have also commented on and which is unusual in Thailand.

For an overnight stay, I would definitely stay here again.

Room Tip: Ask for a room on the pool side of the hotel. The business centre, gym, pool and spa are situated on...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgium
Top Contributor
94 reviews 94 reviews
41 helpful votes 41 helpful votes
“convenient”
3 of 5 stars Reviewed 3 February 2012

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Melbourne
Senior Contributor
27 reviews 27 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Only for location”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

If you pay out of your own pocket go anywhere else. If it's work or someone else paying and you want location then this place is for you. for 1/7 the price there are airport hotels within 5 minutes drive, but this is a walk front he terminal.

For a great relax there's a nice sized pool with in-pool seating at the bar in one wing and in the other wing there's a Thai garden nice to sit and read in if you like humid heat! The rooms are large by Asian standards, nice shower with usual Novotel amenities.

Less airport noise than I would have expected.

FABULOUS new idea they have - checkin anytime you like and checkout 24 hours later - not the usual 2pm in and midday out - LOVE THIS aspect.

I ate buffet dinner with my mother who was in transit. They offer free flowing wines 3 reds & 3 whites for 1200 Baht or without wine (buffet only ) 899 Baht which was great value considering the cost of wines in Thailand. The food was great and plentiful (much better than I normally expect at a hotel), the deserts were delicious - must try the macaroons. I had the lunch buffet too at 599 Baht and again had great food & sweets.

Another thing I like about this hotel - unlike everywhere else in Thailand - all prices are inclusive. Most places have a small print about ++ for service charge & taxes which are usually 17% all up, whereas here they show you the total of what you pay which is great.

If you have time, for less money you can stay in some of BKK's best hotels downtown, but if you need to be at the airport or don't care about the budget this place is great.

  • Stayed February 2012, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Senior Contributor
28 reviews 28 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Actually a little disappointing”
3 of 5 stars Reviewed 1 February 2012

Booked a night here between our arrival and departure for Koh Samui.
Unless you've got walking difficulties our particularly heavy luggage, don't bother with the shuttle and walk the ten minutes underground past the train to the city.

We booked a double room with baby cot and were told only twin room was available.
This particularly irritates me, since it would likely be unacceptable to stick two colleagues in a double bed, so why is it seen as reasonable for a married couple to be dumped in a twin room - happens all too often.

Anyway, more irritating than that was the fact that the first room we were sent to was neither clean, nor equipped with a cot. It's not a huge deal to go back to reception and get another room, but it was late and we were with a baby.

So in total three mistakes were made from our booking and I find that rather poor - it's not as if it is a particularly cheap hotel.

Otherwise all was fine. Good location, nice rooms (when clean) and the breakfast was fine.

Room Tip: Get a clean one! Don't assume the hotel will definitely follow your booking instructions.
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Minneapolis, Minnesota
Senior Contributor
23 reviews 23 reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
“Extremely Handy”
4 of 5 stars Reviewed 1 February 2012

Less than a five minute drive (you can walk, but I wouldn't advise it) from the terminal, this is about as handy as it gets, yet once we were inside the hotel we weren't aware of any airplane noise at all. The place is modern and well kept up. Rooms are fairly large by Asian standards and the bathrooms are very nice. There are a variety of restaurants in the lobby (Thai, Chinese, Western, and buffet, that I recall). The staff was friendly and competent.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Novotel Bangkok Suvarnabhumi Airport

  • Novotel Hotel Suvarnabhumi Airport
  • Novotel Hotel Bangkok
  • Novotel Bangkok
  • Novotel Bangkok Airport
  • Bangkok Novotel
  • Novotel Suvarnabhumi Airport Hotel
  • Novotel Suvarnabhumi
Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, Bang Phli, Racha Thewa 10540, Thailand
Price range (per night):* INR6,375 - 10,793

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