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Picard Beach Cottages – reviews, photos

Picard Estate, Portsmouth, Dominica
Hotel amenities
Picard Beach Cottages
4.0 of 5 stars 30 Reviews
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30 reviews from our community

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Date Rating
Ridgefield, Connecticut
1 review
1 helpful vote 1 helpful vote
“The most disappointing accomodations that I have experienced.in 40+ years of travel.”
1 of 5 stars Reviewed 24 February 2011
1
person found this review helpful

We had a superior beach cottage. I cannot image what the others were like because our accommodations were horrible. The cottage was in a state of disrepair, as was the entire facility.
Several examples are as follows:
1. Florescent lighting in living area and bedroom
2. Broken and filthy beach chairs on our deck and in front of our cottage.
3. Cracks and holes in bath tub.
4. Rotting wood on bedroom and bathroom doors
5. Inadequate towels in bathroom
6. Wood paneling throughout the cabin in disrepair, allowing light and bugs to enter.
7. Restaurant was very disappointing....blender to prepare drinks was out of service for our entire stay, and many items on the menu were not available.
8. When asked to speak with the manager, we were told that she is only on site once a week.

  • Stayed February 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask chmagr about Picard Beach Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla Armour, Director of Sales at Picard Beach Cottages, responded to this review
19 October 2011
It is indeed regretful that Chmagr experienced this quality of service and services, however it is also unfortunate that the tone of the review is not quite accurate, inspite of this we have adressed all the issues and wish to clarify some points.

In some areas we do use florescent bulbs to reduce the costs to the environment of other wattage bulbs. We agree that some guests find this unattractive so we have deigned coverings and are having them made by local craftspeople.

The beach chairs are not filthy as our staff responsible for them work from 7am until 7pm and are supervised to clean the gardens and beach including the chairs twice per day. In the tropical gardens and beach where there is often sunshine and rains it is normal to have to wipe down outdoor furniture 2 or 3 times per day. If a chair gets broken, which happens sometimes weekly, it is taken away.

The bath had been broken by a previous guest and Chamgr was informed of this but chose to upgrade to this cottage as it was the only one in it's category available. The bath was replaced the same week of check-out.

The doors were not rotten but rather worn and this was repaired immediately.

We place 2 towels, 2 face towels ad 2 washcloths in each cottage as well as an extra set in wardrobe, some guests expect to have 4 sets in one day.

Wooden panelling cannot be in disrepair as the cottages are made of Guyanese Greenheart which lasts a lifetime. Wood tends to contract and expand depending on the levels of humidity but the tiny spaces between the boards is minimal when this happens.

We offer guests the use of the neihbouring restaurant, Le Flambeau Restaurant & Beach Bar, unfortunately if a blender breaks on a Saturday it is not always possible to replace it until Monday. Sunday is a public holiday in Dominica. The Manager next door has assured us that he has gotten a back-up one. As per menu items, there were three items not available and it is noted on the menu that all items are subject to seasonal availability as we are in a developing country.

The Manager who was recuperating from surgery was at the property on 4 of the 8 days the guests were there. Her Assistant Manager was there 7 of the 8 days, we try to always have a person in a supervisory role present.was at the property.

Reviews are critical to our business so we very much appreaciate all of them as even negative ones give us opportunities to improve the guest experience. The entire team at our property is committed to making Picard Beach Cottages a very special place in Dominica.

Sincerely,
Carla Armour
Marketing & Product Development Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Watch Your Credit Card!”
2 of 5 stars Reviewed 10 August 2010
2
people found this review helpful

We stayed here for four nights in early June. There were only two other cottages occupied, so it was a quiet and serene vacation. The AC had to work pretty hard, but we were cool enough. BUT ---- returning home our VISA bill had a $54 charge on it, separate from our deposit and final charges at check out. I have tried and tried to get the property to remove this charge, but they tell me "We have no record of charging your card for this". If you go, you should be aware of this. I have seen a couple of other reviews mentioning mystery charges. I would suggest you stay elsewhere and avoid the problem.

  • Stayed June 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TXBoyAustin_TX about Picard Beach Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washingotn, DC
1 review
1 helpful vote 1 helpful vote
“Wonderful place to stay on West Coast!”
5 of 5 stars Reviewed 10 May 2010
1
person found this review helpful

I lived in Dominica for two years and know the place well. Picard Beach Cottages are a great bargain (economy accomodations are tough to find in DA) and aare wonderfully comfy place to stay. The beach as a stones throw away yet the place is quite private. The staff was great and the cottages are very comfortable/clean. Wish I was there now...... As someone who knows the island very well, I fully endorse this establishment.

  • Stayed April 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MistaWheel about Picard Beach Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
1 review
“What a surprise!!”
2 of 5 stars Reviewed 17 January 2010

We came to visit our son who is attending Med School and this was the closest hotel to stay at within walking distance. We stayed in one of the cottages and the view was fantastic, nice to have porch to relax at night, but surprised at the accomodations. The cottage could be very nice if they were updated. Holes in the walls/windows for the bugs to come in and was pretty hot in the rooms unless y were in the bedroom..not very much water pressure, but Cecelia was our maid and she was fantastic!!! Whatever we needed she would try and get for us & always a smile on her face. Restaurant was not open (under construction or something)..whole area could be kept up better & it could be a very nice place to stay in the future. Not any other choice to stay if y want to be close to y student.

  • Stayed August 2009, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sstahly about Picard Beach Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Cute and basic, nice location”
4 of 5 stars Reviewed 3 January 2010

These aren't the most luxurious of cottages, but the location right near the beach is great. We got a free upgrade from a standard to a superior cottage (though we didn't have a beach front, just a "beach view," which consisted of a glimpse of the sea between two other cottages). We enjoyed walking along the beach and going out onto the pier to watch the sunset in the evenings. We also liked sitting out on our cottage's porch (but bring your bug spray -- we got chewed on by mosquitoes).

Our cottage had a TV, fridge/freezer, gas stove, dishes/utensils, and sink. There was a window air conditioner in the bedroom that could be used to cool that room or the entire cottage. (It worked well for the former, but wasn't quite strong enough to cool the whole place effectively.) We had to get maintenance (aka the security person on call) to fix some lights, the stove, and our TV during our stay -- an inconvenience, but the repairs were made promptly. Otherwise we had a lovely time here and would recommend it to others.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask soliteyah about Picard Beach Cottages
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Additional Information about Picard Beach Cottages

Picard Estate, Portsmouth, Dominica
Price range (per night):* INR7,381 - 9,842

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