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Sian Kaan Visitors Center – reviews, photos

KM 15 Carretera | Tulum-Punta Allen, Punta Allen 77509, Mexico
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Ranked #4 of 4 hotels in Punta Allen
3.0 of 5 stars 4 Reviews
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4 reviews from our community

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Date Rating
Washington, DC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Overpriced Scenery”
2 of 5 stars Reviewed 7 March 2007
3
people found this review helpful

The Visitor Center at Sian Ka'an seemed like a great idea- right in the middle of the reserve with great beach access and ecotourist activities. The reality of the place leave much to be desired, though....It is VERY PRIMITIVE and not that I would mind except it is outrageously expensive on top of that. It doesn't include anything in the price- even cleaning services for your room or breakfast (which is expensive also). The rooms were thach- leaking rain and bugs all night and the lights went out around 9pm every night so you needed a flashlight (which we didn't have). It is also located at the end of a VERY bumpy, long road to Tulum so to eat anything or get water you have to drive about half an hour at 5 mph (I would recommend 4 wheel drive). That being said the scenery is incredible- the lagoon is a short walk away and there are kayaks available (for a price....) and an undeveloped beach is also a short walk. I would say you could spend one night here but no more....and be prepared to rough it and empty your wallet (at least during the high season)

Stayed December 2006
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marin, California
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
68 helpful votes 68 helpful votes
“Spectacular setting”
5 of 5 stars Reviewed 25 September 2006
10
people found this review helpful

My husband I spent two nights in the beach front tent cabins in September. We came from Cozumel to enjoy staying in a more "natural" setting. The tent cabins were simple but nicely furnished. The setting was beatiful and romantic. My husband enjoyed napping in the hammock and I enjoyed reading while overlooking the ocean. The bathrooms, although communal, were always kept clean. It was refreshing to be away from phones and even electricity. We enjoy camping regulary, but this was upscale camping since we had a very comfortable bed with all the linens. They provide candles and matches in each room and a battery operated lantern if you want one (although the battery only lasts about an hour or so). Bring a small flashlight from home in case you need to use the bathrooms at night.

We went on the all day mangrove excursion and thoroughly enjoyed the sights, the history, floating down the mangrove, exploring the lake and swimming in a cenote. It was a highlight of our trip. The food at the restaurant was delicious.

The staff was always friendly, professional and coureous. If you needed something, all you had to do was ask. While staying there, we experienced a mishap and the staff was very responsive and helpful. They went out of their way to make sure we were taken care of in every way possible.

  • Liked — location & atmosphere
  • Disliked — no place to lock things up
  • Stayed September 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
Bellingham, WA
1 review
12 helpful votes 12 helpful votes
“Basic accommodations, awesome setting!”
4 of 5 stars Reviewed 27 February 2006
12
people found this review helpful

We spent four nights in the tent "palapas" at Sian Kaan. Perched above the beach amidst palm trees, with the sea breeze to keep us cool, we couldn't have asked for a more beautiful setting. The tents are basic but clean and comfortable, with hammocks on the deck. They were still re-thatching the roofs during out stay, and when the wind picked up, the un-thatched tents were pretty noisy. Shared bathrooms were clean but the showers were salty. Food at the restaurant,Cetli, was surprisingly gourmet. Delicious, though a bit pricey compared to the bargain accommodations. The beach is fabulous, and they provide boogie boards and snorkel gear if you have the energy to swim out to the reef. We rented kayaks and toured the lagoon, which was beautiful too. All in all, a wonderful setting and a great value if you don't mind "roughing it" a bit.

  • Stayed February 2006
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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