We had booked this hotel for 7 nights in April. The website was beautiful and we bought it. It is located in a very remote area approx 2 KM from Murviel les Beziers and 20 minutes from Beziers itself. On arrival the lady at the reception was very polite and we felt this could be nice. The room was very spacious and it all looked fine. The first night we decided to eat in the "Gastronomic" restaurant. We were having an aperitif outside and the owner, a polite Dutch gentleman, was explaining how he came to buy the place and their plans to be the first 4 star restaurant in the area and that thye were also thinking of increasing the size of the hotel. We felt that this must be good as the guy seemed to be genuinely interested in his business.
What a disaster. I ordered my meat rare and it came like the sole of a shoe. My wife's lamb was more bone than meat. The wine was relatively expensive. The waitress as very sweet and polite but even though there were only 3 tables (9 people in total) she was over her head. She also advised that there was only 1 other restaurant within a 10KM radius so either you don't drink while eating and be the constant designated driver or pay a fortune in taxis that charge you for coming out ... Restaurant was 0 out of 10.
Next morning we had a shower and spent 10 minutes mopping up the bathroom. There is no shower curtain or door so the water went everywhere.
We went into Beziers that afternoon and decided that it would b best to set up base there or Narbonne etc for the remainder of our 12 day holiday. On our return to the hotel we advised them that we were leaving the next day. They had no phone access (first day it was the same) and they had no (promised / advertised) wi fi access. I had to call the booking company in the UK myself and tell them that we were leaving the next day which was obviously my own cost. The (originally polite) lady was now not a happy bunny at all...
Overall a no no and major disappointment. They have a lot of work to do if they are to achieve the basics in their goal of being a 4 star... (or even a 2 star)
