I have stayed here twice in two weeks for work and both times have been welcomed by Chris who has been very friendly and carried my bags to my room and made sure I felt very at home.
On my first stay I was in room two which was nice and big, warm with everything you need. Lovely Molton Brown toiletries in the bathroom and warm towels courtesy of the heated towel rail. The bed was comfortable and the room quite modern.
On my second stay I was disappointed with my room (6), it was smaller which isnt necessarily a problem but it was freezing, the tiled bathroom never warmed through and the heated towel rail was barely warm. The bedroom was cold despite having an extra electric heater and on the basis of this I had a really bad nights sleep.
Had I not stayed here the previous week I would have been put off staying here again however, breakfast on both days was lovely and the same lady served me and remembered me from the first time and was very friendly. I have only eaten dinner once but it was lovely; very professional and luxurious - I was expecting just 'normal' pub grub so was pleasantly surprised by the menu.
There is free wifi but it is a bit hit and miss as is mobile phone reception so if you are staying here for business and will be relying on your laptop and phone then be warned. You can use to computer at reception for research and there are phones in the rooms but as you would expect call charges are expensive.
I will no doubt be staying here again but I will be requesting either room 2 or one that is at least warm!
