When we arrived at Playa Sol II we checked in and signed all the forms and paid for our stay. Money was being dealt with by my friend and she accidentally left her money wallet on the counter - she realised this the next morning to speak to the receptionist who was now different. No money had been left, we went back time and time again and kept on at them and even asked to see the CCTV - one of the other receptionists then told us that they had seen the male receptionist take the money off the counter - since this incident he had called in sick everyday!! The manager told my friend that he would not reimburse her then and there as he needed both sides of the story - even though we were leaving (why he needed both sides of the story when the evidence was clear is beyond me). We left with the manager's number and email address and his word that he would get her money back to her.
Since coming back to London he has dodged her calls and emails have bounced back. The man who runs this hotel is not honest and neither are the awful staff.
- Apartmentos Playa Sol Ii Ibiza
