All we expected from Novotel Hotels. Room was very good and staff polite and efficient. As with most Accor Group Hotels we were able to take our dog with us which was very important. We enjoyed our stay and if in the area again will definitely stay again. Thank you .

a well appointed,clean new Novotel. A one night stopover which included great service , good food and an excellent swim! The room was well furnished comfortable and very clean The Wi-Fi worked well and was very helpful for our onward journey.We have no complaints and would happily return to this hotel.

We stayed at this hotel twice In August during a trip down and back from Spain. Its is ideally located just inside France making the trip down to Murcia easy enough. The hotel was very clean and up to date.The room and facilities were very good and spacious enough for us. The swimming pool and table tennis were great for us all to relax. The restaurant was excellent though not cheap. The food was served quickly and was very tasty with more than enough options for all and the kids. The breakfast was phenonominal with a choice from cereals to cooked to pastries etc. A great stopover

I was looking for a hotel in or near Pau for a few nights for a weekend break with my family, and was initially put off this place because of some negative reviews here. Having stayed at other Novotels, however, I fugured it was likely to be half-decent at worst, and if the renovations that others had complained about were now done, I'd give it a shot. I phoned and was told that all the work on the hotel had finished, so I booked straight away, at what seemed a great rate, too: 140 Euros for the four of us, for two nights, breakfast included. Brilliant.
The hotel is easy to find, but be under no illusions: this is not central Pau, it is a large retail area a few km to the west of town. This didn't bother us, though, as it meant we had lots of things to do (shopping, bowling, eating) all on our doorestep. The hotel reception is very smart, bordering on the chic, and just off it is a very airy and bright restaurant. There's a decent bar in reception too, as well as a small kids' play area, a TV and a mini library. The room was good: quite large, clean, quiet and nicely furnished with a good-sized flat screen TV: exactly what you'd expect, really. Outside, some clever hedging and pleasantly mature trees screened off 'the outside world' (huge shops, traffic etc), and the gardens were fun to play in, with a boules court, table tennis and a couple of other playthings for kids. The pool was also nice; nothing amazing, but clean enough and in good condition with some trendy new loungers around it.
We all enjoyed this hotel a lot, and the only thing stopping me giving a five star review is the fact that service in the evening was slow, as it turned out that the two guys serving the restaurant were also working the bar - which was a bit of a drag when we just wanted a quick drink. Other than that, a pretty faultless weekend. Good parking, very nice buffet breakfast, friendly staff.
Recommended!