Very nice hotel, ideal for couples with young children. It was brilliant from the moment we got there until the moment we left! There is a great breakfast buffet, they are so good, you can eat enough for breakfast and skip lunch. We love paellas and that's why I must confess that the ones prepare in the restaurant were delicious indeed. In short, they had nice restaurants: lots of choices...healthy and not so healthy....delicious and fresh.
We really enjoyed our stay there and plan to stay there again.

It's possible that this Resort got it's best reviews when it was run by Melia. P&V haven't had it too long I think and it's showing signs of poor management in terms of attention to detail. The rooms are well equipped and very spacious so it's a shame that we had only half the sliding door to the toilet, the tile grouting in the shower needed replacing, the soap dish was broken, there were light bulbs out and a make up stain on one of the bedcovers. Small things that didn't spoil anything but if it's allowed to get worse then I'd be concerned for anyone staying next year. It's annoying because the pools are lovely, the views (you get the hills if you don't get the sea) and the rooms and their terraces are essentially excellent so for the small amount of time and money it would cost to keep things right you are left with thinking maybe these things just aren't being noticed and that's bad. It's also beyond me why there isn't any resort information or area guide in the rooms.

Having said all that I liked the resort and the staff were excellent so it's a shame that the attention too detail is letting the place down. If a response gets posted from P&V saying we stayed at the end of the season and refurb is scheduled I've have no hesitation in recommending Altea Hills especially for people with kids.

Defi need a car to stay here. Room really nice (3 person superior) with jacuzzi on balcony and stunning views but absolutely no self-catering facilities - had to ask 4 times just for a kettle, then had to round up my own cups. This hotel has lovely clean facilities, nicely furnished rooms and lobbies etc along with helpful staff but you sort of get the feeling it is run on a shoe string -eg. no late night room service, no cafe food at certain times of day, gym not open until 10am then shuts for siesta time, gym indoor pool additional expensive charge, often only 1 lift operative, no on site supermarket, no wi-fi and no english tv in rooms despite advertising both of these. We paid approx £1500 RO for 2 weeks in August for a family of 3 so were happy with everything at that, however the same room is advertised at £3500 for same period and I would not pay that.

I was very disappointed with my stay at this hotel as I was expecting a 5 star standard beacuse i was paying 5 star prices. The food was disgusting and overly expensive. The breakfast buffet was of a very low standard. The restaurant staff were far too rushed to provide a decent service. Breakfast was served in a room with no sea veiw and we were not allowed bring the food outside. We were promised a room with a sea view when we booked but instead had a view of a roundabout. The location is beside the sea which is lovely however it is very isolated. It cost €12 in a taxi each way into Altea town. There are no amenities around the hotel so we had to go to Altea every evening for dinner as the food in this hotel was so unappetising. There was a 50 minute queue for reception to check out when we were leaving. Certainly not the standard you would expect from a 5 star. However the bedroom and en suite were spacious and very nice.