we booked this hotel purely for it's advertised close proximity to the airport, easy walking distance from the train station and it's free airport shuttle service.
we took the train to bellvitge station as their website suggests it is only a 10 minute walk from there to the hotel. it took us approx 30 minutes to walk from the train station to the hotel. perhaps we took a longer route than usual as we had to cross the train track and try to get around/go under the motorway but the website should have provided better directions with shortcuts, if there are any, in order to make the trip in 10 minutes as they say it is.
upon arriving, they had no record of our booking which we did on-line through wotif.com the day before. luckily i had my laptop and the receptionist asked me to e-mail a copy of our confirmation receipt to her using the hotel's free wi-fi (which is one positive). once that was settled, we enquired about the airport shuttle service for the morning and were told about the 8am start (unfortunately we did not read the review that pre-warned about this). as our flight is at 6.30am we have no choice but to pay 20 euro (as the receptionist quoted) to take a taxi there in the morning (i am writing this review from our hotel room).
earlier, at 9pm, we went downstairs to the cafeteria to get something to eat as there was no room service menu in the room. we waited at least 30 minutes while the ONE barman acted as wait staff for the cafe, lounge area, bar, restaurant, room service and who knows what else.. maybe chef even! he was a friendly guy though, doing his best to serve about 20 patrons. between him and the receptionist, i seriously don't think there is any other staff working tonight in the whole property. the food we ordered was horrible (a cheese and chorizo bocadillo). there really wasn't much to choose from either, apart from the bocadillo or pizza or chips. the bread was stale and tasted and felt like cardboard and it also cost 5 euro.
overall, the facilities of the hotel are fine - the rooms seem clean and comfortable with most mod-cons although the wi-fi is extremely slow. the hotel itself looks quite modern and a bit fancy however the service is anything but. what type of 4 star hotel has only two employees working at a time? i really can't recommend this hotel to anyone for anything. we stayed at Tryp Hotel when we first arrived and that place was fantastic - free shuttle service EVERY 15 minutes to and from the airport although we did not eat there so can't comment on that. i would still stay at Tryp over Solvasa if you are looking for an airport hotel.
i am just glad we are checking out in a few hours.. hopefully we will not run into any more disappointments while staying here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC