In short:
This is neither a "grand" hotel nor a "leading hotel of the world" by international or Bangkok standards, but nobody would really expect that. It's a city hotel which often caters for tour groups and also regularly seems to hold local conventions. I've found no major faullts of any kind during several stays, which is already quite remarkable as it's easy to get spoilt by Bangkok Hotel standards.
Location: As mentioned in other reviews, the hotel is quite close to the city center, and shops and restaurants are within walking distance, but you would often take one of the readily available Tuk Tuk's outside. The Ploy Palace (the "other" major Hotel in town) is about 300 Meters away and right in the middle of shops and a market.
Rooms: We've stayed in a junior suite and found this to be very well equipped by any standards. The size is very large, from bedroom with king size bed and sufficient storage space and writing desk to the marble bathroom with separate tub and shower and even includes a bidet.
The living room has a comfy sofa and a dining table for four or five plus there's a little guest bathroom, too. Both rooms have individual air conditioners, which I find usefull especially at night as the a/c in the living room can cool the whole room without the contsant draft.
TV's are reasonable but sitll "tube", i.e. not LCD, but there's mostly Thai TV, which I don't watch. A little mini-bar holds a few soft drinks and beer at THB 35.-. There's still room to store your own drinks.
The only thing that's missing is a safety deposit box.
The rooms and especially the bathrooms are smartlsy decorated in mostly wood and earth tones. Age does show as in some corners the wallpaper is coming loose and there are some (overpainted) stains near the a/c.
Warning: There seems to be a nightly disco / entertainment somewhere in the basement or the adjacent club (never bothered to check exactly) and the music can easily be heard up to the rooms. (including the ninth floor)
Food:
The main hotel restaurant on the ground floor is a bit of a hit and miss. Food quality is generally ok, the menu is Thai. The "hit and miss" factor is the presence of groups and their size. If you're unlucky, Breakfast only consists of the leftovers of a "grazed down to earth" buffet and the dinner is "enhanced" by loud live music. If you're lucky, you've got the restaurant nearly for yourselve and service is then attentive and perfect.
Service:
We've found all staff to be very friendly and quite efficient. Everything has worked out well, be it room service or laundry or chec kout at 4AM.
There is free Wifi in our room, although I have no idea if it's provided by the hotel or a generous third party. Anyway, it's an open / unsecured network and signal is only strong enough in part of the room.
Overall:
I would recommend this hotel due to nice comfortable and clean rooms and the central location in Muk. Maybe not ideal for light or early sleepers due to the nightly music downstairs.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC