I only had to take this hotel during the Opera week because others were sold out. So this in fact already tells something about the quality of the hotel. Since I am Estonian and a frequent visitor to Saaremaa, I can tell you not to stay in this place. There are some other perfect options like Georg Ots and Grand Rose.
The room we stayed in had been fumigated just recently, so it stinked and had some dead cockroaches around. I was with 2 kids, so this was really disgusting. Although our bathroom was huge and had bath tube and shower, it was cleaned probably a year ago last time. When I complained to the receptionist, she started to argue with me! Outrageous!
I do not remember eating anything for breakfast because the buffet area was totally disgusting, not cleaned, smelly and the food (whatever it was) was not fresh.
I did not like that we had to pay to get into the spa area, this is not so in other quality spa hotels in Saaremaa. But since they charged for the entrance, the spa was empty and my kids had all the activities for themselves.
We will never stay there again.
