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Tropical Park – reviews, photos

3.5 of 5
Avda El Jable 41, 38678 Callao Salvaje, Tenerife, Spain
Hotel amenities
Tropical Park
4.0 of 5 stars 185 Reviews
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185 reviews from our community

What travellers say about this hotel
  • Very clean(10)
  • Nice balcony(3)
  • Hotel staff(3)
  • Sofa bed(3)
  • Pool area(3)
  • Las Americas(3)
Traveller rating
    65
    71
    30
    11
    8
Only show reviews for Family (63) | Couples (41) | Business (0)
Date Rating
Braunschweig, Germany
Top Contributor
50 reviews 50 reviews
Reviews in 46 cities Reviews in 46 cities
70 helpful votes 70 helpful votes
“Good place for us, but not for everyone”
4 of 5 stars Reviewed 5 January 2012
6
people found this review helpful

We spent eleven nights over Christmas and the New Year at the Tropical Park Apartment complex in Callao Salvaje. Overall, we were happy with our stay and we would recommend the place for people who are looking for a nice and affordable accommodation in a less touristic location. Callao Salvaje appears to have a relatively high ratio of residents and nightlife is limited. This in turn, provides for a quiet and peaceful atmosphere, a far cry from the crowded and bustling nearby resorts of Playa de las Americas and Los Cristianos.


What we liked about the place:

Spacious apartment, sleeps two adults in two beds and two more persons one sofabed. Only issue was that only one sheet was provided for the sofabed, which a made us ask for another sheet on several occasions.

Large terrace with an awning, table and four chairs and a drier rack for towels, bathing suits, etc.

Our apartment was kept clean quite nicely. Cleaning service is five times a week and towels get replaced twice per week.

Full kitchen with lots of equipment, including fridge, kettle, microwave, four hotplates and a full oven allowing for baking or preparing frozen pizza.

Quietness in our rooms. The entertainment noise stops before 11pm and we were fortunate to be at quite some distance from the center of the complex where multilingual Bingo, quiz shows and other ‘events’ take place. The apartment complex is next to the ‘main’ street but there was little going on before 8am. Also, we did not hear much from our neighbors.

Two free buffet dinners in the restaurant, one on Christmas Day and one on New Year’s Eve were included in our stay.

Staff was mainly helpful and our small problems were resolved within a short period of time. Not always knowledgeable though but then there is the Google...

Supermarket inside the building was less expensive than expected. Great for last-minute needs or for getting those 8L water canisters without having to haul them across town. The store even opened on holidays for several hours.

Callao Salvaje has some good restaurants which are very reasonably priced. Went to the Indian-Chinese buffet and to the Bodegón Canario and liked both.

Value for money – it was definitely a good deal for the Christmas season.


What we did not like so much:

Even though, we appreciated the quiet location, a beach would be nice to have. Previous reviewers have mentioned that there is a small one being built but as of January 2012, it still does not look like it is going to be finished anytime soon.

A few smaller things that were broken, such as the door lock system needing battery replacement, the inner cover of the safe door that simply fell off (it did not impact safety of the safe contents but it was unsafe because of open contacts with 230V behind the cover) and a few other things (overlapping cabinet doors, towel rack that fell off, ...). It would help if someone would check the apartments regularly and fix those small issues before guests complain. Nothing major though and staff would always get things fixed quickly once they were notified.

We had asked a few days in advance for an apartment in the higher portion of the building but when we arrived, the planning was already fixed and our apartment was on the second floor. It wasn’t too much of a disappointment though as the apartments higher up did not have much better views than we had and at least we did not get an apartment in the basement which would be less desireable for lack of privacy and safety concerns (they had a few burglaries in the past).


Other observations

In order to not get bored, you NEED a rental car or at least get yourself the bus schedule and a plan of the bus network across the island. There is a bus station right next to the hotel, so it is relatively easy to get around by bus. There also is a smaller car rental company less than 100m from the hotel in case you are already in town and want to get a car for a few days. Great location for road trips as you are on TF-1 main highway within 5-10 minutes.

Internet access is expensive at 6€/day, three days are 12€ and a full week is 25€. This was just ok to keep us from looking into mobile 3G alternatives. I wished that more accommodations would offer free internet access, as it is becoming a commodity like water and electricity that people just want to have during their vacation. The WiFi worked fairly well on the terrace side of the apartment but not in the bedroom. Note that no more than two users can be logged in simultaneously which was a slight problem for us with two teenage girls and us parents each using our own devices.

The view from our terrace in the lower portion of the building was not bad but there were no good views of the sea or of the Teide. A small portion of the ocean could be seen when sitting near the guardrail of the terrace and the tip of the Teide became visible when climbing onto the guardrail. Some travel web sites gave us a different impression on the views to expect and the apartment’s homepage speaks about the views from the resort, not from the apartments…


Overall it is a solid four out of five stars and we would definitely go again because the place suited our needs and it was a great value for money.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dl2hbx about Tropical Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“3rd time not so lucky”
1 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

Third and FINAL visit to this hotel in the last 5 years. Our room got robbed on the second night with no signs of forced entry, they took money, credit cards and phone.The Finnish family next door got done also. Not an ounce of help or sympathy from the hotel people. No balls,rubber rings,plastic floats or anything allowed in the pool, even a tiny kid couldn't use arm bands. All kids had a rash from chemicals in the pool. Entertainment gone worse every visit. In short it needs to be renamed Tropical Prison not Tropical Park. If this hotel is still operating in 12 months i'll be amazed. I dont normally complain i usually grin and bear it but this was too much. TOP TOP:- stay away

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask incarman about Tropical Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ferryhill, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“memorable holiday”
5 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

friendly staff and a great family atmosphere to be had here without a doubt the best holiday we have had in a long time looking forward to returning summer 2012 many thanks to all at tropical park and to flipper uno for making our first visit to tenerife a memorable one see you again soon

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask David A about Tropical Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Fantastic holiday”
4 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

The first time my partner and I have ever been on a package deal was our holiday to this hotel. We spent two weeks here in November and despite the weather had a fantastic time. We found the staff to be extremely friendly and although there was no entertainment for our second week (as it was the staff's week off) we had great fun going on all the tours / days out during our first week and the on site entertainment wasn't bad either! We would definitely go back, the cleanliness and the size of the apartment rooms impressed the most. We were also lucky enough to be on the ground floor with a stunning view of the sea to one side and Teide to the other!!

Room Tip: Ask for sea view!
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Lulu5622 about Tropical Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Feeling insecure”
2 of 5 stars Reviewed 14 December 2011

I was visiting this hotel 3 years in a row and each year it is worse and worse. Rooms are cozy and clean, but service is going down. Receptionists in this hotel is very unfriendly and incompetent.

We have been in a hotel with couple of friends, but they divided our group and put each of us in different building. Last year our room got robbed so we asked at least for a room more far from the road and in higher floor - instead we got room in underground floor right next to busy road and hotel shop. We didn't dare to open balcony door during the night, as it was possible to just walk from the street. It was not possible to open window in bedroom, because of the smell from the waste bins in the corridor. Every morning we wake-up with the noise from the hotel shop as the bedroom window leads right to the underground corridor behind the shop, used for the waste bins and service access to the shop.

Security guards are in a hotel to annoy customers instead of protecting them. We were lucky this year and nothing was stolen from our room - the price for that was 15E/week for security safe and windows closed all the time. Older couple staying next to our friends was not so lucky - their valuable belongings were stolen during the daylight.

Next time I will be travelling to Tenerife I will choose different hotel.

Room Tip: Basement appartments have got nice access to the garden, which you will not use are there is no poss...
See more room tips
  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Michal A about Tropical Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Tropical Park

  • Tropical Park Callao Salvaje
  • Tropical Park Hotel
Address: Avda El Jable 41, 38678 Callao Salvaje, Tenerife, Spain
Price range (per night):* INR2,460 - 4,082

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