Well, was led to believe this place was 'apart hotel playa mar' by the travel agent so the reviews for that place where wonderful. I'm not one to moan so will focus on the positives, we had a rental car, eat out everyday (apart from the 1st day we arrived for lunch, average food, rice, chips uncooked sausage and a massive queue for 1 drinks machine and hundreds of guests). The area is ok, very nice food and drink at the 'welsh bar' highly recommend this place near by. I would have rated the hotel higher if I could have just slept comfortably there, was placed at the front of the hotel 3rd floor above reception area, coaches dropping people off at all hours of the night and noisey from drunks leaving bars at 3am. The hotel itself is tired and old and could do with a refurb. Although we didnt pay alot for the holiday, Should have gone self catering elsewhere in hindsight.

im going to be fair with this hotel. personally i found it ok but and its a big but... there are lots of improvements that could be made to bring it up to scratch. the hotel layout is great. the location is excellent and the staff were friendly but the food and amenities really let this place down.

our room was ok although no air con which was a problem for us but a quick convo with the gentleman on reception and hey presto we had a fan and as we were there end of the season this was adequate but if you were thinking of going here at peak i think it was be intolerable with the heat. The shower and the hot water was a joke to be honest. i found that if you want a shower it has to be about 3 before everyone else. hardly any water pressure. the room was cleaned everyday which was great and our room ( which was in the main building with a pool view) was adequate. Take a tip dont bother hiring the tv cable cos its not worth it... all german channels apart from some british sports channel.. me and my partner ended up watching billards on night.... prior to this i didnt even know what that was lol

Right here comes the bad bit. all my holidays tend to be last minute and mostly all inclusive so i pretty much know what im gonna get. This is definitely a 2 star when it comes to the food. Poor selection mostly is the problem. what is on offer is tasty but badly presented and i eat with my eyes. No selection of desserts. only jelly and melon and the occasional rice pud. there is only 2 coffee machines... both situated in the same area which gets really crowded. The toaster broke the day we arrived and was never fixed. the breakfast was greasy and cold. whatever is put out for luchtime is then put back out and served for dinner.

We found a really good breakfast can be had at the beach bar over the bridge to the right of the hotel and lots of good eating places nearby.. the entertainment was rubbish and also the info in the lobby for excursion etc where all in german and spanish .... no english leaflets to be had anywhere... so you really are on your own to explore. the castle aint worth the hike up the mountain.... it aint a castle its a look out tower.

the walk to sa coma and calla millor is worth it and i will definitely revisit this island and will stay in 1 of these areas as it seemed to be of a higher standard generally . hope this helps

staff were very friendly, we booked a 3 star but on arrival noticed this was only a 2 star, walked around other hotels and a 4* we saw was diabolical. we had clean towels everyday and bed changed once on request.plenty of loo roll. mossies were everywhere but thats the hotels fault maybe other guests were just not prepared.entertainment was minimal but ELVIS was funny and the free booze helped , he mimed . very clean and tidy we were in room 133 and we got the evening sun till the sun went down , had no problems at all. the shower was very high and our balcony chair had a nail sticking out of it but was sorted out promptly.Also for £149 all inclusive was a great girly weeks holiday the biggest bonus was the beach ( sandy) was 3 minute walk away. for all those reviews moaning i suggest you spend more money for a hotel you are accustomed too. it was cheap AI what did they expect! clean,tidy and friendly . would definatley go back with the girls, got a wicked tan in a week . worth every penny.

We booked 3 self catering apartments for 6 people - and got great value for money - you get what you pay for!! Basic but large clean rooms with private balcony, seperate good sized bedroom, and bathroom with plenty of towels, soap and loo roll!! (not expected for the price paid!) In our apartment we had a few oddities.. a shower hose that didnt reach to the holder, but you can get round that, a couple of lights that didnt work, and no kettle. The apartment was serviced 3 times in the 5 days we were there. GREAT location, very close to the beach and local bars and restaurants. 2 pools that were occupied most of the day with loud kids, Germans (who really did get out early with their towels on the loungers) and Brits who choose to stay put and drink all day.. (probably on all inclusive) when the beautiful beaches were a stones throw away. A fine base in a really nice Spanish location - I would definatley go back for a short break or long weekend!!