We booked this hotel, as we were going to Milan for a very last minute trip for the Formula one. Hotels were £00's more for city centre. We stayed a total of 2 nights, the hotel is very impressive inside and has nice touches such as free Wi-Fi, printer room and airport shuttle.

Breakfast was pretty standard for a European buffet breakfast....nothing quite beats English fry ups!?

the airport shuttle is essential to get the bargain out of this hotel! We used it every day, we got our transfer then went to airport to either Milano central or the historic centre train station.

the idea of the shuttle is very good, and you really would be stuck without it as the airport is 20mins or 20euro away!

however!!!

we were told to pre book the taxi to ensure it wasn’t late etc...it was late every single time we booked it!! the 2nd time it was over an hour late!!! very frustrating, but hard to complain when free!

The rooms were not cleaned to a high enough standard, I noticed on the 2nd day parts of the bathroom had not been cleaned at all!! also bits from our room service were not removed when the room the cleaned. We felt that for a 4star there was just a lack of detail missing, for example, the room has free water in the fridge...1 still and 1 sparkling....we took the still and they replaced it with sparkling....therefore 2 sparkling even though it’s obvious we like the still!???

maybe we are too picky?

overall...this hotel is perfect for airport stay and as a bargain, last minute choice for city centre....although they need to improve their customer service and room cleanliness.

Think I would pay more...have less stars and stay in centre for Milan in the future.

Find a piece of scrub land on the outskirts of a nowhere Italian town, build a hotel as fast as you can, slap the word 'Hilton' in there and wait for unsuspecting travellers! This is not the 'Lakes', it's not even the airport, it's not anywhere. Hotel is clean, basic (typical Hilton Garden hotel, nothing wrong there for a quick stopover) but you'll need a car to do anything other than sit in your room/ bar. No outside seating/ tables, certainly no pool despite the promise of one on one web site. Italy and you can do so much better.

We have been we to this hotel for 2 nights in july.
If you want to see Milano or to do holidays just book something else.
The standards are ok but the area is far away from anything and also from the airport!

Oh boy, was this the way not to end my trip in Italy. First, no fault of the hotel, but the airport is pretty deserted at late hours so it's hard to get info on if there is a shuttle, where to meet it etc. The taxi drivers were the most helpful - they called the hotel to find out rather than take me for the proverbial ride.
But the hotel was: noisy, itchy sheets, absolutely no late night food save a small vending area taht looked like a 7-11, no internet service though they promise it....My flight was at noon the next day and I should have sprung for the train fare into Milan for a nice late night spritz or beer and a nice bed.