We experienced conflicting levels of service from very pleasant to down right rude! The room wasn't exciting but clean. We had arranged to play golf and booked a tee time for three adults 2 days priot to tee time and requested to hire golf clubs - . No problem there - we were asked ladies or mens clubs! About one hour before tee time when we turned up to get our clubs the problems started! No one wanted to deal with us - we were left waiting while a procession of other customers were dealt with. We were asked if we wanted right or left handed clubs - we were all right handed. After about 20 mins 'golf clubs' appeared - these consisted of a kid's golf bag each and in each bag there were 2 irons, a wedge and a wood! No driver and one bag had a mixture of right and left handed clubs! My husband and daughter's handicaps were 7 and 5! This was the most insulting experience I have ever had.
- Hampshire Golfhotel Waterland Purmerend
