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Novotel Caserta Sud – reviews, photos

4.0 of 5
87 Strada Sannitica Km 22.6, 81020 Capodrise, Italy
Hotel amenities
Novotel Caserta Sud
Ranked #1 of 1 hotels in Capodrise
4.0 of 5 stars 86 Reviews
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86 reviews from our community

    Trip type
Traveller rating
    28
    48
    8
    0
    2
Date Rating
Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“terrible experience”
1 of 5 stars Reviewed 11 January 2011
1
person found this review helpful

when we arrived at the hotel late at night there was some hookers working in front of the hotel, picking up clients, we were very tired, coming from a very long trip so we didn't care. the front desk attendent was helpfull. we had to leave early in the morning and we even told the attendents the time we were leaving in the morning.
as soon as i loaded the suitcases in the car, i walked to the lobby for 45 seconds we came back and all our lugage was gonne, they smashed the car window and took all our stuff, it was so fast as if they were waiting for us. the car was in the hotel property but it was not in a area that they charge for it. so we were not covered. they called the police but they never came. all our stuff gone in 30 seconds. one of the staff was in a car at the same time in the same car park but he did not see any thing. i even said hello to him when i was loading the car. i don't want to name any one but it was very strange. my cousin called them latter, he is italian, spoke to them and they didn't even gave any attention.
i will not stay at this hotel again, and will not recomend it to anyone. appart from the terrible experience, it is far from the city, very confusing on how to get there, even folowing the GPS.

  • Stayed December 2010, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask alex_saopaulo_11 about Novotel Caserta Sud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARCO MINISTERI, Direttore at Novotel Caserta Sud, responded to this review
17 January 2011
Dear Mr Alex,
We are in receipt of your review sent through this site concering your stay
at the Novotel Caserta.
Your comments are very important for us and rest assured that I have
already shared them with the hotel staff.
I really apologise for such matter and if we were not able to follow up carefully
your cousin telephone call.
For this reason you could contact me at the hotel for any question or claim
you wish to put to my personal attention.
Best regards.

Marco Ministeri
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
“Staff at the front desk very helpful”
4 of 5 stars Reviewed 9 October 2010

Not know Italian, the staff at the front desk went out their way to assist me to call airline company and auto rental to make changes . When I had to extend my stay they gladly did it, offering me the same low daily rate.

  • Stayed October 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask naeem54 about Novotel Caserta Sud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARCO MINISTERI, Manager at Novotel Caserta Sud, responded to this review
12 October 2010
Dear Naeem54,
We are in receipt of your review and we do appreciate reading about your comment concerning
your last stay at the Novotel Caserta.
Rest assured that I will be pleased to share it with the hotel staff, the real interpreter of
our success!
We are looking forward to welcoming you again to Caserta in the future.
Best regards.

Marco Ministeri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Would never again stay there”
1 of 5 stars Reviewed 9 November 2009

There was a problem with the air conditioning in the room , which was never sorted out. Also the service is not great. The location is a bit odd. The food & beverages are over prced & not good. Would stay at the Grand Van Vitelli opposite or in the city centre considering the pricing of this hotel.

  • Stayed October 2009, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Diamantaire about Novotel Caserta Sud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turin, Italy
Top Contributor
50 reviews 50 reviews
Reviews in 36 cities Reviews in 36 cities
19 helpful votes 19 helpful votes
“Great place to stay for business!”
4 of 5 stars Reviewed 13 November 2008
1
person found this review helpful

I stay often there for my work.

The hotel is very near to the highway, maybe the new way to raech the hotel when you leave the highway at Caserta sud is
quite more complex then in the past but if you go to Caserta following signal you can easy find the hotel.

Location is not fantastic if you don't have a car because to reach Caserta city center you have to drive for more or less 10
minutes.

Outside the hotel there are two parkings area: in front of the hotel a free parking while bakward there is the "official" hotel
car park (but you have to pai to stay there).

Rooms are standard: quite big with a king size bed (even if you are alone generally you'll stay in a doble room), a sofa
and a desk.
I always found rooms very clean.
There are different services including internet connection but if you want to use it you'll have to pay.

In the hotel there is a quite good restaurant but it is expensive and in the villages nearby you can find better and cheaper
ones.

Breakfast: there is a good buffet with both sweeties and eggs, ham and bacon.

At the end I can say that it is a great place to spend you night when you travel to Naples or Caserta for business, maybe
not if you go there for pleasure.

  • Stayed September 2008, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Anthem, AZ
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Nice Weekend Base”
5 of 5 stars Reviewed 16 October 2007
1
person found this review helpful

We stayed at the Novotel Caserta Sud for 3 nights in late September 2007 at the special weekend rate of 102 Euro per night. It was very well located as a base for day driving tours of Pompeii, Herculaneum and Paestum. Also, the Caserta castle is a real treat - takes you back to an earlier age.

The hotel is in an industrial area, but it is very secure and has secure parking. Other than the castle, there is nothing else there to see in the immediate area. It is a business hotel, but makes a great base for a weekend trip.

Hotel food was good and reasonably priced, and the front desk will give you directions to some good local Pizzarias and Troterias.

  • Stayed September 2007, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Novotel Caserta Sud

  • Novotel Capodrise
  • Capodrise Novotel
Address: 87 Strada Sannitica Km 22.6, 81020 Capodrise, Italy
Price range (per night):* INR6,431 - 6,431

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