The Hotel Marco Polo is beautiful, high quality, immaculately clean, right-priced, family owned and professionally run. Nazareno and Lorena, the owners, are two of the most gracious and delightful people we've known. English speaking, (one of four languages they speak), they have long term apartments as well as comfortable rooms for rent. They know the needs of the traveler and are extremely helpful. They will instruct you on how to use the buses and trains, and even left work once to take us on a trip to Venice themselves. They give Italian cooking lessons, and know all the best places to eat and shop. Their hotel is conveniently located for day trips to Lake Garda (olive oil and wine), Verona (Roman Coliseum), Venice, Florence and many of the walled, medieval cities in northern Italy. We found that they love Americans just naturally and, above all, are generous with their time and attention. We rented one of their apartments for four months and have visited them yearly in the Fall or Spring because we have come to consider them our Italian family. Based on our travels all over the world, we would give them an A+++.