...however we dont think we saw this hotel at its best as it was very late in the season. Late October is not the time to go to this hotel as there were only 78 guests. This might be appealing to some but there was a distinct lack of atmosphere as everything had been scaled back to the bare minimum. That said there were some positives and some negatives which had nothing to do with the time of year. I booked a junior suite and upon arriving at 5am with my daughter and my fella we were greeted very nicely with a drink and a sandwich, I was impressed at this point but that lasted a matter of minutes as when we were escorted to our suite it turned out not to be suite at all but a room with one double bed that all three of us were expected to sleep in and the room smelt so badly of sewage it made me gag. At that time of the morning I put up and shut up but complained to reception first thing, we had to wait until 12 to be moved but were and to a very nice suite. Nice that was until my daughter slipped on the varnished stairs ending up in huge amounts of pain. The pools, of which there are a few(badly maintined but several) were too cold to swim in (unless you have had a few after dark and then it is prohibited!! and you WILL be hauled out by security) and if you fancy anything other than wine or beer before 6pm you will be left wanting. This hotel does not have the all inclusive concept right. We were provided with a free boat trip as it was the last time the boat was sailing this season but we all soon became very suspicious this might be more to save money by shipping us out for the day with a sandwich but no drinks avaliable(chargeable or not...nothing) It was actually a lovely bay we went to but would have benefitted from being there for the day and not just 2 hours. The entertainment is all interactive so you will only get out what you put in. The hotel also charged to keep the room which having arrived v early and were also leaving in the middle of the night thought would not apply to us, however it did. When I complained reference the conditions of arrival there was no movement, it was only when I pointed to the Trip Advisor sticker on the window and made a comment did we get the room gratis. Food was bearable, sometimes very good but sometimes not and dont leave your plate unattended if you want to keep it. The manager was often seen picking at the buffet with his fingers which put me off a bit! Brilliant view and lovely cats....if you like that sort of thing! I would not stay here again
Room Tip: Junior suite not up on the hill as mammoth walk to the only bar. Do not wear socks on the stairs...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC