Just returned from Sun Palace, Kos, eight of us ranging in ages from 2 to 60, the hotel is very clean and the staff really friendly, especially the restaurant staff and the bar staff, we arrived in the middle of the night and were greeted by a really helpful receptionist who made sure check in was quick so the children could get to bed. The rooms were cleaned daily and the hotel and grounds were spotless. Food was good we never failed to find something tasty to eat. The downsides are firstly mosquitos, so make sure to use repellant in the evenings especially, we had quite a few bites between us, thankfully the children didn't! secondly the entertainment was rubbish, although the entertainment staff were friendly all the shows were in Italian, to cater for the majority of guests, there were only three more British families staying there, loads of eastern europeans who couldn't understand the Italians either. The beach is a good fifteen minute walk away, and is not sandy, really big pebbles which makes it difficult to get into the sea without wearing footwear of some sort. After saying all that we had a really great time not a cloud in the sky for two weeks, plenty of sunbeds, but do take towels as they are not supplied here. Nothing to do with the hotel, but beware especially if you have small children, the airport is a nightmare, queueing outside as it's small and really hot and stuffy, so keep that in mind. All in all a fantastic holiday.

I have just come back home from Greece with my boyfriend. We are from Russia. We had been there for 6 days. Generally Sun palace hotel is a good place to stay. But if you prefer a quiet rest, you shouldn`t go to this hotel, because there are a lot of families with little children in Sun Palace :-)!!!

Firstly I would like to mention some positive moments of our trip.
- The area of the hotel and the hotel itself is rather clen. We liked our room a lot. It was cleaned every day. The air-conditioner saved us from hot days.
- Swimming pool is great!
- Greece is a very beautiful country with its picturesque nature. The Aegean sea is very beautiful, blue and CLEAN!
- The staff was rather friendly.
- In general, food was rather good and tasty. Most of all I liked spaghetti (it was done by a professional cook), some kinds of meat (beef, chicken meat), fried potato, cakes!!!!!!!! Beer, pineapple juice were very good!
- I liked the climate of Greece. It was rather hot, but thanks to the wind it was easier to sunbathe, go for a walk and go in for sports!!!!!!!!

Now I would like to write about the negative things.
- The animation was mostly concentrated on italians. To my mind the animation team wasn`t very friendly towards russian tourists. As for me I like to take part in different kinds of sport and dance activities, but it seemed to me that they avoided me.
- There were a lot of flies in the restaurant.
- As for the food, we didn`t like that some kinds of meat and potatoes were in lemon sauce.
- The beach was not very clean and it was rather difficult for us to enter to the sea, because there were big stones there. Also there were seaweed in the sea.

Despite these negative things we had great time in Greece. We spent a lot of time out of the hotel! We were in the town KOS, we took an excursion to the Rhodes! It was amazing! More over we visited hot springs!!!!! I liked our trip a lot!

Good points:
Fairly clean
Most staff caring
Tree over the restaurant was great
Pool bar had very nice sitting area
We were family with 2 kids and had ground floor suit with two nice size rooms and nice bathroom
Air conditioning worked great
Ice cream almost every day as a desert plus daily serving at specific time from pool bar
Waiters served drinks during dinner time

Bad points:
Beach too far (20 min walk with kids)
No bar in the beach (they server soft drinks from a fridge there)
No toilets in the beach

Only one restaurant with a limited choice got very boring after a week
No water slides for kids
Kids club very poor attempt couple a days in 2 weeks we stayed there

So all in all it was ok but won't be going back.

This is a nice clean hotel, food average, staff in the bar and restaurant very good,big downfall for this hotel is reception staff, if i did not know better i would say they were anti british, not very helpful at all.