We booked this Hotel through the Easy Jet/Bookings.com site mainly for its location.
No troubles with the pick up from/to the airport however we did encounter a slight 'hiccup' when it came to our Hotel Reservations-there weren't any-thankfully we had taken a photocopy of the online booking with us.
It was not the Hotels fault however,seems there was a glitch in the Booking.com site and the Hotel never received confirmation from them-but no worries,the Receptionist sorted in all out in a very professional manner and even though it was through no fault of their own, offered us not only a Complimentary glass each of the House(Regional) Sparkling with our Dinner but also complimentary Buffet Breakfasts the next morning for any inconvienience caused-Outstanding Customer Service-top marks!!
The staff are multi lingual (French,German/Swiss and English spoken)-Friendly and very welcoming-we felt right at home.
With regards to the location of the Hotel to the Airport , it is ideal especially if you're there on Business or have an early flight out in the morning (breakfast starts at 4am) as we did.
There is also a E.LeClerc Supermarket just 10mins walk down the road if you need 'anything'.
The room was spacious,clean and comfortable-tea and coffee making facillities,Flat screen TV for the die-hards(2 english speaking channels-CNN and BBC World News,1 Italian and the rest are French and German)-lovely Bathroom with a very powerful shower...ahhhh!! Bliss!!
We only had a total of 2 nights there-first night in and last night out of Alsace,but rest assured, on our next trip there we know who we will be staying with again.
It was a lovely trip with great experiences and we can't wait to return-Highly recommended this Hotel as a great,affordable place to stay.

The rooms are in need of renovation, very uncomfortable beds, breakfast very poor (even for France): no normal coffee, no fresh things like cheese, tomato etc.

I used this hotel because it has a shuttle service to and from Basel's Airport. It is very convenient because you can choose what time to leave.
I suppose most people only use this hotel for one night business stays waiting for their flight on the next day. If this is your case and you don't need nothing fancy, Captain hotel should provide you with what you need: a comfy bed in a small room and a great place to eat. I strongly recommend thei restaurant.
On the downside I had a lot of trouble using theur wifi connection.
On the good side they seem to be making improvements.