We booked this Hotel through the Easy Jet/Bookings.com site mainly for its location.
No troubles with the pick up from/to the airport however we did encounter a slight 'hiccup' when it came to our Hotel Reservations-there weren't any-thankfully we had taken a photocopy of the online booking with us.
It was not the Hotels fault however,seems there was a glitch in the Booking.com site and the Hotel never received confirmation from them-but no worries,the Receptionist sorted in all out in a very professional manner and even though it was through no fault of their own, offered us not only a Complimentary glass each of the House(Regional) Sparkling with our Dinner but also complimentary Buffet Breakfasts the next morning for any inconvienience caused-Outstanding Customer Service-top marks!!
The staff are multi lingual (French,German/Swiss and English spoken)-Friendly and very welcoming-we felt right at home.
With regards to the location of the Hotel to the Airport , it is ideal especially if you're there on Business or have an early flight out in the morning (breakfast starts at 4am) as we did.
There is also a E.LeClerc Supermarket just 10mins walk down the road if you need 'anything'.
The room was spacious,clean and comfortable-tea and coffee making facillities,Flat screen TV for the die-hards(2 english speaking channels-CNN and BBC World News,1 Italian and the rest are French and German)-lovely Bathroom with a very powerful shower...ahhhh!! Bliss!!
We only had a total of 2 nights there-first night in and last night out of Alsace,but rest assured, on our next trip there we know who we will be staying with again.
It was a lovely trip with great experiences and we can't wait to return-Highly recommended this Hotel as a great,affordable place to stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC