The hotel is in a pretty, quiet village and is a great building. Some of the decor is fascinating and quirky, but as we had a very small room and bathroom, we found it all too fussy and cramped.
We looked for a safe in the room and found it in a dark corner of the cupboard, where there was a distinctly unpleasant smell. We could not work out the mechanism of the safe and neither could the owner! He also couldn't show us a map of the local area and when asked about local attractions, simply told us to go to the Saturday market at Uzes. When we looked for a blanket, because our duvet was far too heavy, he looked distinctly put out, but did go off and find one for us. We had read that there was free locked parking here but we didn't find it ...instead, there was very cramped parking outside the hotel.
However, the reason that we really felt unhappy at this hotel, was the cost of everything extra. We chose to eat dinner there, a 36 euro, no choice menu! The first part of the meal was cold, maybe cooked off site, and was tasty. But when the main course came (cooked in the little kitchenette on site) it was a slab of toughish pink lamb served with greasy mashed potatoes...we didn't enjoy it at all and noticed that some French visitors complained.
When the final bill came, we noted that I was charged 5euros for a fruit juice, since I couldn't partake in their free aperitif. At teatime, a coke and cup of tea, with unsolicited cake, cost 11 euros. All in all, they charge top prices for a three star hotel, .....but they are not three star.
We were so disappointed since we had chosen this place for a very special start to our honeymoon. We are not normally complainers and we went on to two other hotels, one cheaper, and one the same price, but both far nicer and more generous than this one.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 November 2009
I remerber this guest. I think the problem was that they never ask for any thing.
Closed car park : you just have to ask at the reception and we give you a plce.
Parking outside : all the street and the place is for the hotel so I think you've got place to park
Room : You book this category of room, if you want bigger why you never ask me when you arrive
Safe : you never ask me to help you
Dinner : unfortunetly for you, the over guest were happy with this menu
Price : all the price are printed on the card
Unsolicited cake : It's usual for u to give something to eat with coffe, drinks or aperitives. It's free
Aperitives: we never organise a free aperitif, may be the over guest were in a all inclusive package.
You never told us that you're in honeymoom. Il we know, we can organise special welcome.
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