went june this is not a family orientated hotel this is for singles /couples very quiet food very good went with with daughter and three children when we had last couple hours round pool the guests seem to dislike our presence they being all german contingent who i may say were arrogant and ignorant but overall this is avery clean hotel and worth a stay

I took my daughters here for the half term holiday (without Dad and little brother!). We had a great first couple of days - easy bus ride to Palma for sightseeing then hired bikes and road all the way along the coast the next day. On arrival we were also given a great family room with direct views out onto the beach.
Unfortunately, I was taken ill on day 3 and ended up in hospital with pneumonia! The staff at the hotel were brilliant and looked after my daughters in my absence superbly.
When I got back from hospital I wasnt able to do much for the rest of my trip so the girls just enjoyed the indoor swimming pool which they had more or less to themselves. The food was excellent - very varied with lots of fresh salad, fruit and fish options as well as meat such as duck and roast suckling pig. All the staff expressed concern about my illness and as someone who travels extensively with my work I have to say that I thought this was a really good friendly hotel.

I travelled to this hotel with my husband, three kids and my brothers family. My first impressions of the hotel on arrival were - very dated interiors, all areas seemed deserted even the bar was empty, there was also creepy background music, picture the film "The Shining" and you get the general idea. The rooms were spacious but clean. The location of this property is its selling point, situated at the quieter end of Playa de palma near Can Pastellia. The hotel faces one of the most beautiful beaches I have seen and is cleaned every night and deserves its blue flag. We were halfboard, food on offer was adequate, served buffet style, consisting of three fish dishes every night out of five main courses, the other two were either rabbit, veal or pork, in ten days chicken was offered only once, as were chips, most nights cold hard boiled potatoes and frozen veg were the side dishes. The main reason I decided to write this review is to recommend this is not a family hotel, most of the guests were elderly german couples and the staff were definately not used to dealing with kids.
Apart from being the most arrogant and rude group of staff I had the misfortune to meet three days in we felt we could no longer stay within the
hotel at night (spent days at beach etc) . This was due to being ignored
when we asked for anything or ranted at in spanish and the children were
also subjected to this type of conduct which was an upseting and frightening experience. Luckily thier were 17 people in our party, the rest
booked a RIU hotel nearby, so we spent the remainder of our time at thier
hotel, in contrast thier staff were fantastic even getting to know all the children by name. I will not be returning to the Golden Playa or any Saint
Michael group hotel as this was apparently a four star and I dread to think
what the three star versions a like.

We booked this hotel, not expecting much but needing somewher cheap, near to the airport, and willing to store our bikes. What we ended up with completely blew me away:
- Properly organised bike storage with stands and locking points for more than 50 bikes.
- A work bench with vices
- A dedicated bike wash/shower
- Storage for airline bike boxes/bags
- Courtesy track pumps
- A bikeshop with daily guided rides
Staff were courteous despite our complete ignorance of their lingo, the rooms were clean and the food was plentiful rather than fancy (fairly did the job).