This was our second stay in this hotel, so probably we are satisfied with it. The location is unbitable! So close to Palma, as well from the airport. Right on the beach, and in very peaceful area, what suited us perfectly, although we were there with our small kid. The rooms are quite nice, although more 3 stars than 4 stars. Very clean. The breakfast was very good, although it didn't have much with Spanish food. The view from the rooms is perfect, due to the conformation of the hotel (all the rooms have the sea view).
My only complain is that the hotel is completely dedicated to German tourists. I like Germans, but we wanted to stay in Spain for a summer holiday! The staff is so-so, some of them really nice, some of them disinterested. The main problem is that the most of the staff speaking or poor English, or no English at all. This is also the case with reception staff, what is a shame for a 4 star hotel, in a very touristic area. If you are relaxed completely, it's OK, but if you have a problem like we did (sick child), you can not count too much on them, although they simply don't understand you. If you don't know Spanish (I do some thanks God) or German, you might be in a problem. The hotel management has to be aware that not all the tourists are Germans.! One more complain is that there is no free Wi-Fi intenet, only 2 computers in a lobby for whole hotel (one of them very often out of function), and totally overpriced - 3 EURO for half an hour! Apart from that, it is a very good place to stay on Mallorca
- Hm Gran Fiesta Hotel
