Ive been to Lanzarote 23 times in the last 17 years, and have always looked up to the Cocoteros and wondered what it was like, well ive just got back and had a great time . The apartments are very spacious and have everything you need with cleaning done 6 times a week.The location is fab and although i had a ground floor apartment which means no sea view you can be on the sea front in a minute yes a minute i timed it, would i go back yes i am in January.

was rather shocked to see the poor reviews, have been staying in the los cocoteros for the past 5 years three times a year and have not once had any problems..always have fantastic views of the sea..apartments are always kept very very clean and they are spacious...lovely people and fantastic location!! cant wait to go back!!!

We have just come back from a weeks stay in Lanzarote at 'Los Cocoteros' apartments. I must admit I was very sceptical before going as some of the reviews mentioned cockroaches (which I hate!). We went with a party of Six and had Three apartments. On arrival one of our party found a large cockroach, lying on it's back, dead,under the bed, and found another one later that evening. This was reported to reception and a Can of spray was issued! Another of the party found one in the bathroom during the night, and we had baby cockroaches that would make a regular appearance from the plug hole in the bath. On arrival I felt I needed to clean the floors with a mop and disinfectant as I did not think they were overly clean, but that may just be me being paranoid!
The apartments are very spacious and had lovely sea views (we were on the second floor). They are fairly basic though and sometimes the towels that were left were a bit thin and threadbare. The beds only had one pillow, but when I requested a second one this was given to me straight away. We did use the pool occasionally but as a lot of the pool is in the shade it was rather cold! The area around the pool is very bland and could do with being 'spruced up a bit'. Not very safe or suitable for young children though. On the plus side these apartments though are ideal for the beach which is literally Two minutes away, although a busy road has to be negotiated first.

I rated these as 'Okay' . We had a great holiday, very restfull, with some lovely meals out at night, the old port of Peurto Del Carmen is lovely, and plenty of cocktails in 'The Golden Corner'! Just be cautious of cockroaches if you go, and do not leave any food around to entice them (we kept everything in the fridge, including tea bags!).

After reading the other review on here, we were quite looking forward to a week’s stay a Los Cocoteros. On arrival, we were given a ground floor apartment – it’s futile for the other reviewer to say avoid this, as you get what you’re given when they’re full up and when a quarter of all rooms are on the ground floor. The hotel’s official website states that all rooms have a sea view. This stretches the truth somewhat, given that our sea view was about an inch of sea on the horizon, and that was obscured by huge tv aerials and satellite dishes broadcasting Coronation Street and Big Brother to the ghastly ‘British’ pubs on the seafront. Nevertheless, we thought that the apartment might be nice. How wrong we were, and here’s where my review begins:
Cleanliness - Upon opening the door, the stench of cleaning products hit us – why is that so bad, you might ask. Well, as we made our way through the apartment it became clear that it was an attempt to mask a foul damp smell, which hit us the second we opened the bathroom door. To describe it as foul does not do it justice – this was a stale damp smell and it was coming from the thick layer of mould growing between the bath and the shower screen – not obvious at first glance, but evident as soon as you peered over the bath. The bedsheets were threadbare (some literally had holes in them) and there was a big brown mystery stain on one of the divans. And now onto my least favourite memory of the place – cockroaches. We went out every night and every time we returned there was a fresh batch waiting for us, under the bed and the sofa but mainly in the bathroom, several of which were on their backs already worse for wear (maybe the stench finished them off!). The worst bit though was going into the bathroom in the morning (or during the night after a long evening drinking) – there would always be a roach somewhere, and it was a case of taking a deep breath, opening the door, flicking on the light switch then darting your eyes everywhere to find one. It is at this point I must admit that, even as a grown man, there was one scuttling up the bathroom wall that made me scream – it was quite simply the biggest cockroach I have ever seen, and after a several hits with a hefty magazine it was still breathing.
Security – The front door handle was hanging off, not that it mattered, as the only security measure was an old fashioned mortice lock and key. What was more worrying was the crowbar marks around the lock assembly, and the blatantly replaced wooden panel in the door where a new lock had been fitted. Anyone could walk in off the street and enter the complex – there was no reception to pass through – and I found that quite worrying. The safe was a heavy thing, in the corner of the bedroom and to my utter dismay it could be lifted off the floor by one reasonably strong person – it wasn’t bolted down at all! How safe is that! Nevertheless, we did rent it out for the week, largely because of a piece of paper stuck to the living room wall, which read ‘Don’t leave valuables and jewellery lying around as they can so easily disappear and it can happen so quickly’. We took this veiled warning to imply that cleaning staff can be light fingered, figuring that if we didn’t use the safe, they’d rummage round our stuff to find any valuables. Not really a nice thought, but then again that’s not the sort of warning you expect to see on the wall of an apartment that features in an Airtours brochure and is advertised as a being rated as a ‘favourite’ of their customers.
Noise – Not noise from the seafront, but rather from fellow guests. I’ve no idea who designed the place but they clearly had no grasp of acoustics. As we were on the ground floor, everyone in the floors above had to pass our apartment to get to the staircase, so all day and all night we’d hear groups of people coming and going and shouting, amplified 10 fold by the chamber like terrace that bounced sounds around before booming them into the apartment. We had to keep all interior doors open at night too because there was no air con and it got very stuffy. Each room has a doorbell buzzer, but its worth mentioning that if someone rings next doors bell, it sounds just as loud as someone ringing yours (walls are paper thin, as are ceilings as you could hear every footstep of those in the apartment above). This wouldn’t have been too much of a problem but we had several young girls next door, and a party of young men thought it a good idea to ring their bell anywhere between the hours of 3 and 6am every night depending when they returned home drunk. Now then, maybe there was some divine intervention, for on our penultimate night the lads returned at about 3am, and sure enough they woke everyone up by shouting the complex down, but this time it was because they’d returned to find their apartment burgled – mp3 players, phones, cameras the lot we heard one youth scream. Maybe they should have hired a safe! Given my concerns about the security of the place this came as no surprise.

All in all, it’s fair to say that we hated the place, and it was undoubtedly the worst holiday I’ve ever been on. Puerto del Carmen was OK but Los Cocoteros spoiled it. Even a month on, I still shudder at the thought of the stench of the bathroom (by far the worst element of the place, especially with the roaches). It was so bad you had to psyche yourself up before going in, such was the foulness of the smell. If you’re considering this place, I urge you to go elsewhere. It was, quite simply, the pits.