This is probably the most unsual review I have ever written! Why? Because I have not actually stayed there sine the hotel was refurbished! The purpose of my review is to try and make the hotel management sit up and listen! I wanted to visit Retford and two weeks ago I rang the hotel to check availability. The purpose of my visit was to show my elderley mother her newborn great grandchild and stay at the elms because of it being near to her house.
However when i rang the hotel they informed me that they did not have any cots whatsoever on site! How can this hotel be advertised as family friendly when this is the case? with accomodation in Retford being so limited anyway I think the management should sit up and take notice of this review. In the summer they will be losing a lot of business if they can not supply family rooms with a cot provided!
Please feel free to email me thru Trip Advisor should the situation change.
- Elms Hotel Retford
