Our contract was renegotiated to our disadvantage when it was too late for us to find another hotel for our group. We were told they were child-friendly; however, children are not allowed at all. We felt 'penny-pinched'.
No-one in our group felt welcome, maybe that was because we were treated as disobedient teenagers rather than the well-behaved, mature group that we were (average age between 55 and 65 years old...)
