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Iberostar Rose Hall Suites – reviews, photos

4.0 of 5
Rose Hall Main rd | Rose Hall, Rose Hall, Jamaica
Hotel amenities
Iberostar Rose Hall Suites
Iberostar Rose Hall Suites
Iberostar Rose Hall Suites
Iberostar Rose Hall Suites
Iberostar Rose Hall Suites
Iberostar Rose Hall Suites
Ranked #2 of 5 hotels in Rose Hall
4.5 of 5 stars 1287 Reviews
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1,287 reviews from our community

What travellers say about this hotel
  • Very good(91)
  • Star Friends(88)
  • Lazy river(73)
  • Great time(71)
  • Room service(70)
  • Lobby bar(60)
  • Steak house(48)
  • Entertainment staff(46)
  • Aunt rubies(33)
  • Flat screen TV(24)
Traveller rating
    916
    260
    73
    20
    18
Only show reviews for Family (585) | Couples (431) | Business (16)
Date Rating
Nashville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Paradise Found”
5 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

Just got around to writing this review as I feel like I should since I utilize them myself so much. My wife and I came to this resort in June 2011 and will be returning this June. Check in went smoothly and we booked our dinner reservations immediately. The staff was friendly and the grounds are kept as clean as any place I have ever been. We enjoyed the food at the restaurants as well as the buffets. The swim up bar is the best during the time we were there as it was pretty hot and to have a seat in the water, with shade, and cool beverages coming is as good as it gets. The spa is slept on as we went everyday to the jacuzzi and only on one occasion was there another couple utilizing the facilities. Maybe most people want to spend their time outside entirely but that area was always empty which didn't bother us. The shows ranged from pretty funny to just okay. It was an overall great time as a vacation is what you make it and we enjoyed ourselves to the fullest. Can't wait to come back!

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask asdoubleu about Iberostar Rose Hall Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santo Valdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review
19 February 2012
Dear guest,
From the bottom of our hearts, we would like to say thank you not only for choosing Iberostar Rose Hall Suites but also for taking the time to post this review online for others to see. It is a great pleasure knowing that you enjoyed our facilities, food and service enough to come back a second time. This acts as confirmation for us that we are meeting our objectives of providing you our guest with an overall 5 star experience. Please do not hesitate to contact us should you need any assistance with reservations or anything for that matter.
I look forward to welcoming you personally once more to Iberostar Rose Hall Suites on your next visit in June 2012.

Quality Manager - Iberostar Jamaica
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Ottawa, Canada
1 review
4 helpful votes 4 helpful votes
“Fabulous Resort - very nice people”
5 of 5 stars Reviewed 11 February 2012
4
people found this review helpful

Just came back from the Rose Hall Suites and had a great time. The food is excellent with the choice of 5+ a la carte restaurants - all fabulous. The beach is cleaned often, the service at the pool and the beach very fast and with a smile! The only thing about this resort is that it is family oriented so if you don't want crying babies and families with kids I would recommend you stay at an adult only resort. There is however, plenty of room ro spread out so the kids did not bother us at all. The snorkling right at the beach was great and ther is plently to do if you want to kayak or go shopping (free shuttle every hour).

Room Tip: Ask for a room away from the cigar room and the casino if you want a good night sleep.
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  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rachelle M about Iberostar Rose Hall Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santo Valdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review
19 February 2012
Dear guest,

It is with great pleasure that I express my gratitude to you for choosing Iberostar Rose Hall Suites for what must have been a very special vacation. As well, thank you for dedicating the time to share such pleasant comments with us and fellow travelers like yourselves. It is great to know that you enjoyed all of our many food selections, our pristine white sandy beach and last but certainly not least, the staff who work so diligently to ensure you, our guests leave our resort with nothing but a smile and warm memories of the friendships forged. Once more, it was a delight to have served you and we do hope you will keep us in mind on your next visit to Jamaica as we look forward to welcoming you once again.

Quality Manager - Iberostar Jamaica
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Central Ontario
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“Stunning property and fantastic people.”
5 of 5 stars Reviewed 11 February 2012
5
people found this review helpful

We were lucky enough to be given an upgrade to the Suites from the regular hotel upon arrival. This allowed us access to the Suites hotel and the regular hotel. The upgrade is worth the extra; the grounds, pools, beach, rooms and amenities are just that much nicer in the Suites. Both of the resorts are beautiful. Being a newer establishment, the resort has that modern, clean and luxurious feel. The food was excellent - we loved the steak and the gourmet best. The pools and bars are wonderful as was the service we received from all the employees. It is clear that the people who work there are satisfied employees (apparently all employees are paid about the same and are given good bonuses when the resort is full). What we particularly loved about the resort was walking around and finding new and exciting new places to sit and have a drink or just relax. There is a fun cigar bar, a great little billiard room, a number of wonderful music venues and a good number of family-friendly settings to just sit and sip some of the good stuff. This was our first time with Iberostar and we will definitely consider booking into one again. It was our second trip to Jamaica and we loved this resort more than the last (which I have reviewed and gave a very good rating).

Room Tip: Ask for an ocean front - beautiful views.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santo Valdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review
19 February 2012
Dear guest,

I would like to start by saying thank you so very much for choosing to vacation with us here at Iberostar Rose Hall Suites. In addition, please receive our kindest regards for taking time out of our schedule to post such warm comments about our resort and your stay with us. I am extremely joyful hearing that you felt “lucky” to be given an upgrade from the Beach Resort to our higher category resort as we also believe it is definitely worth it.
The staff here takes a great deal of pride in what they do, whether as a server, bartender, cook, or entertainer and this kind of service is what we try to provide for each guest, each and every day; it warms our heart knowing you felt this kind of service is what you received.

Again, It was a pleasure to have hosted you and we anxiously await your return to Jamaica and more specifically to our resort, Iberostar Rose Hall Suites.

Quality Manager - Iberostar Jamaica
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Fort McMurray, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Nice Resort!”
4 of 5 stars Reviewed 11 February 2012
5
people found this review helpful

We stayed at the resort from Feb 3 - 10, 2012. We went with a group of 35 for a friend's wedding. The hotel is a short 20 minute drive from the airport.

ROOM: Our room was ready upon arrival we stayed in a king, ocean view room. The room was very clean. It was spacious with a lot of closet and dresser space. The bathroom had a large soaker tub and a stand up shower. The vanity has double sinks. The lighting in the bathroom is not the best it was hard to see when applying make-up. The king size bed was very comfortable. We didn't watch a lot of TV but they had most american stations and some canadian ones. My favourite part of our room was our balcony with the ocean view it was definitely worth the upgrade we spent a lot of time relaxing on the balcony it was very nice. The room was cleaned everyday and there is also a turn down service each evening which was nice.

FOOD/RESTAURANTS: We ate at the following a la cartes: Aunt Ruby's (Steakhouse), Cajun, Mexican, Mediterranean. We also ate at the buffet. We were not able to get into the Japanese restaurant we were put on a wait list. We did not go to the gourmet as the menu did not appeal to us. The food was ok at all of the above mentioned restaurants. My husband and I actually preferred the room service the chicken nuggets are awesome and the club house was delicious. All of the food was well prepared and none of us got sick from the food.

POOL/Beach: The infinity pool is beautiful! The water is very refreshing and cool. The bar staff in the pool are the best. By the third day the bartender knew our drinks and would say "the usual"? Favourite drinks: Miami Vice, Rum Talk, Dirty Banana, Rum Special, and Red Stripe Light. We had no issue get lounge chairs by the pool or at the beach. The beach is nice they have a lot of tiki huts for shade, no issues for getting a good spot. Servers also went to the beach to take drink orders.

SPA: We went for a couples massage the price was a bit expensive $110 for a 50 min swedish. They have a wet area in the spa which is open to all guests and is complimentary it was very relaxing: sauna, steam room, two roman baths, jacuzzi, bubble bath, and a cool bath not overly advertised not many people in this area which was great.

ENTERTAINMENT: Crazy Kenny, Kiki, Xena, VIP, OMG, Happy Feet made our stay very pleasurable. These people work hard and make everyone have a great time. The shows were a good laugh and the activities by the pool were a lot of fun. I believe the entertainment staff deserve more recognition as they were a highlight of our trip.

EXCURSIONS: Our group didn't really part take in a lot of excursions my husband and I did Dunn River Falls and 9 Miles (Bob Marley's Home Town) we did both on the same day as a package deal... it was meh. We enjoyed the falls and we brought water shoes with us, the staff at the falls were very pushy for tips and selling of merchandise. The meal included was very basic a drink, some chicken, and sweet bread. Our tour guide was not very informative and fell asleep for a part of the bus ride. The ride to get to 9 mile was on rural winding roads not good for a person who may get motion sick. Most of the tour was spent in the bus driving about 4 hours in total. We did the para-sailing offered on the beach it was a lot of fun and the price was comparable to what you would pay in North America.

Overall I would recommend Iberostar Rose Hall Suites it is a small, clean resort with very friendly and accommodating staff. We've been to Cuba and DR the people in Jamaica are lovely and very friendly it also helps that it is an english speaking country. Downside this trip was one of our most expensive trips due to the fact Jamaica is more expensive then other countries we've been to I do not think we would return to Jamaica as we could get the same type of vacation for a lot cheaper elsewhere.

Room Tip: I would definitely recommend an oceanfront room the balcony is large and with extra privacy.
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  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HMMB79 about Iberostar Rose Hall Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santo Valdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review
19 February 2012
Dear guest,

I would like a extend on behalf of Iberostar Rose Hall Suites and its entire team, a special thank you not only for choosing to be guest here at our resort but also for taking the time to post such an elaborate review. It is a pleasure to know you were comfortable in your suite and you were able to find time during your stay to unwind and enjoy the views from the balcony.
In addition, it is a joy to hear you found our specialty restaurants, buffet and room service all appealing.

As for the persons you had mentioned from our entertainment team please rest assured that they will receive your kind words of encouragement. Again, it was an absolute pleasure to have had you as a guest at our resort and we look forward to re-welcoming you once more to Iberostar Rose Hall Suites.

Quality Manager - Iberostar Jamaica
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Mississauga, Canada
1 review
6 helpful votes 6 helpful votes
“A piece of Paradise!”
5 of 5 stars Reviewed 10 February 2012
6
people found this review helpful

We recently stayed at the Rose Hall Suites. We had a great vacation. We travelled with our 1.5year old son, and the resort was perfect. Firstly, the resort was only about 15-20 minutes from Airport. Upon arrival to the hotel, check in was quick and we were in our room within 10 minutes. The resort is a great size when travelling with children. Everything is fairly close..the restaurants, beach, pools. The infinity pool is amazing! The restaurants were good. The buffet had a different theme each night, (ie caribbean, italian, japanese). The Japanese restaurant was very good..i never thought I would enjoy Japanese food in Jamaica, but I thorougly enjoyed it.
The rooms were a very good size, and we did not upgrade our room, and had a perfect view of the beach and pools. We had a crib for our son, and their was more than enough room. The staff were extremely helpful and friendly.
We had a fantastic time, look forward to going back and will not be staying anywhere other than the Iberostar!!

Room Tip: No need to upgrade your room, they all have great views!
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PKNC about Iberostar Rose Hall Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santo Valdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review
19 February 2012
Dear guest,

It was a pleasure to read your review about your experience with us here at Iberostar Rose hall Suites. We greatly appreciate you taking the time to write such nice comments as it helps to provide us with confirmation that we are meeting our goals of providing you, our guests with a vacation like none other. We are proud to know that Iberostar Rose Hall Suites stands as your number one resort to visit in Jamaica and anxiously anticipate your return.
Please feel free to contact us should you need any assistance with future reservations etc.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Iberostar Rose Hall Suites

  • Iberostar Montego Bay
  • Iberostar Rose Hall Hotel
Address: Rose Hall Main rd | Rose Hall, Rose Hall, Jamaica
Price range (per night):* INR14,563 - 31,926

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