We had a good experience upon check-in, good service, and there is an elevator if you don't want to take the stairs. The pool is very lovely, but the photo on their website gives an impression that the pool faces the beach, but it does not. Their "villa net" room has only one computer for accessing the internet. The location is good and in walking distance from everything, while still away from the noise of the busy roads.
While the overall experience was positive, one critical issue was that our air conditioner was noisy and kept my husband awake at night. I wore earplugs. the air conidtioner was it such a location above the door of the room that it is not in arms reach, and the controls are on the a/c unit. So you have to be very tall, or stand on something to change the setting. Sorry, but the air conditioner is an important feature of a hotel room, and I will not recommend this hotel for this reason.
Also, the staff were varied and didn't always speak English, or they spoke Portuguese too rapidly for us to catch what they were saying.
There is a nice family of a momma cat and her 5 kittens living at the hotel that gave an extra charm to staying there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC