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Chateau des Sept Tours – reviews, photos

4.0 of 5
Le Vivier des Landes, 37330 Courcelles-de-Touraine, France
Hotel amenities
Chateau des Sept Tours
3.5 of 5 stars 80 Reviews
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80 reviews from our community

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Date Rating
australia
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“the worst of the worst. left us cold. what a dissapointment and ripoff”
1 of 5 stars Reviewed 18 November 2010
7
people found this review helpful

we unexpectedly ended up in the loire valley in the middle of a trip of eight months in italy. we thought; "let's book a chateaux"! we researched and trawled the internet. we were going to stay two nights but high tailed it out of there after one night. where do I start? we found out when we got there that they didnt have a room in the main chateaux, only in a side building with terrible outdated rooms in need of some serious updating and repairs.
as the hotel is in the middle of nowhere we wanted to eat in the restaurant (naturally).
nope, booked out (maybe a function?) surely the guests canalways be made room for?
we were told there was a "brasserie"...more casual in the second building.
ok, what choice did we have with a 4 year old and not wanting to drive miles?
we went to the "brasserie" which was a golf pro shop with a few sad tables, bad french radio (pop music interspersed with loud bad ads), golf posters, and advertisements for golf socks that wont smell. bad food, shocking waitress, no atmosphere. the few of us who ate there exchanged looks of "how did we end up in this place"?
it's basically somewhere for people to play golf, but that's about it.
the staff were rude, uptight, cold, unhelpful and unwelcoming.

finally after getting our daughter to sleep, the fire alarm went off in our side buildin...apparently no-one cared. I rang reception and there was no apology, no explanation, nothing.
It was the loudes alarm i have ever hear. Ever. ear splitting, and it went for about 10 mins.
I asked them about it the next morning and they shrugged "oh there msut be something wrong with it...". maybe if there had been a fire we might have got up and found another hotel, or ended up in hospital which probably would have had better ambience, service, and food!
quelle disastuer!!!
breakfast; we were shuffled in to a dark room with no view, when a perfectly good conservatory ith free tables was available with an amazing view of the golf course.
when we asked to sit in there, the waitress literally threw the knives and forks on the table (I am not exaggerating). I asked, "I'm sorry is there a problem" (in french even!), she said "non! madam!" and then scraped metal chairs along the floor around us to make her point.
we complained about her and they smiled to eahc other and said yes, she's like that. acceptable apparently.
what was good?
leaving.
it shouldnt be "seven towers" it should be "fawlty towers" but without the humour.
what a shame...great building.
please note, I am not a negative person...read my other reviews.

  • Stayed September 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Hampshire
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Impressive”
4 of 5 stars Reviewed 2 September 2010
2
people found this review helpful

A lovely hotel, in a lovely setting, surrounded by parkland and what looked like a very nice Golf Course.
The rooms were a little scruffy, but had everything you need, including a well stocked mini bar, The views from the rooms were great overlooking the golf course and very quiet. All the staff were welcoming and very helpful.
The restaurant served very good food, but was extremely expensive and the wine list was also on the pricey side, but all high quality. Having said that the service was quite outstanding.
The pool was great, heated and a real sun trap, with a bar right next door.
No complaints at all.

  • Stayed August 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Cheap rooms, cheap service, expensive hotel”
2 of 5 stars Reviewed 1 September 2010
3
people found this review helpful

The view of the castle is impressive. We chose the hotel in spite of the negative reviews because the castle's website seduced us completely. Our logic was 'it cannot be THAT bad'. But it was, not terrible, just bad. First the room: medium sized, overlooking the golf course (nice!) but we were however distracted from its view by the badly laid carpet, the wallpaper peeling from the wall, the scruffy paint around the windows and yes, the funny smell -our room was atop the kitchen (we figures that out on day 2). To welcome you into this 'breathtaking' premises, the receptionist who shows you the room points out at the Nespresso machine in the corner of the room's desk and tells you that they offer you the comfort of a coffee machine in you bedroom. Should you actually wish to make yourself a coffee, you have to pick up the capsules at the hotels' front desk and pay 2 Eur each (this is a 200 Eur a night room...)
The room also had a wardrobe, the doors of which didn't close properly, the shelves of which were inclined to the front and the hangers were not wood but thin plastic.
The bathroom was big, good towels, renovated to a cheap semi-functional standard. In my opinion, bathrooms in Ibis hotels are better equipped and kept.
The golf course was correct, the driving range was not: Completely worn out, the automatic golf ball dispenser provided you randomly between 4 to 30 balls (depending on your luck). We complained (after two tokens of 2 Eur each and 8 balls in our buckets) and the person in charge filled our buckets without asking more.
The swimming pool area was also correct, not fancy, not too big but enjoyable. To get your towels you needed to request a card (square piece of colour-printed paper) at reception, present such card by the bar at the swimming pool (the 'Brasserie'), get your towel, return it by the end of the day and then get your card back.
We stayed there a week and not once had dinner at the premises. Everything was completely overpriced for very poor quality (i.e. A gin and tonic served in a tall glass half full, with melted ice, already mixed by the time it got to your table, with no snacks or stirring rod, 9 Eur).
Good thing? The staff at the castle! They were young people, extremely helpful and with great recommendations for dinner places around the area of the Castle. Very friendly and attentive.

  • Stayed August 2010, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“rooms in chateau are not four star quality”
3 of 5 stars Reviewed 14 June 2010

The perfect setting of the Chateau and its excellent golf course is not done justice by the bedrooms in the Chateau.
Thje views from the rooms are great across the golf course but they are not four star quality. The double beds are small, the decor is tired with paint chipping of the woodwork doors and skirting boards and the wallpaper is pealing of the walls. It had shades of a poor english B&B in the 1950's.
The brasserie restaurant is not open everyday and when we visited we were not given an a la carte choice in main restaurant in the conservetory whilst other guests did. Breakfast is limited not worth 20 euros!. Wine is very expensive average 35 to 40 euros a bottleHotel staff friendly and efficeint and swimmig pool is heated and welcolme afte a hot day on the golf course. Would nt recoomend stay until rooms are renovated in the chateau to the required four star quality

  • Stayed June 2010, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zurich
Top Contributor
57 reviews 57 reviews
Reviews in 31 cities Reviews in 31 cities
24 helpful votes 24 helpful votes
“An A for effort .....”
3 of 5 stars Reviewed 16 May 2010
1
person found this review helpful

We stayed here 4 nights. It was a nice quiet location, with its own golf course, which made for good views from the restaurant and bar. The staff were young, friendly and made every effort to be helpful. They recommended another great restaurant in the area and made the reservations. The in-house restaurant served good rich french food and the breakfast buffet was great. There was also a bar, as well as a cafe during the day combined with the golf office. Our room, in the Orangerie, was quite spacious with good closet space. The bath showed some signs of earlier water leakage, although we had no problem. The repairs were unfortunately done rather tackily, which spoiled an otherwise good impression. The bath was fine, although we would have almost preferred a shower. The hair dryer was terrible - very cheap and almost worthless.
If they had done a better job in the bath, would have rated this as very good.
We enjoyed playing the course, which was nicely maintained and not crowded. The pool was just being opened for the season. There was free wi fi in the room.

  • Stayed May 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Chateau des Sept Tours

  • Chateau Des Sept Tours Hotel
Address: Le Vivier des Landes, 37330 Courcelles-de-Touraine, France
Price range (per night):* INR2,464 - 16,467

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