We got to know about the hotel from the welcomheritage site, assuming that there would be some level of quality. However, the whole experience was a disaster. The rooms were dirty, with zero maintenance. Considering its a heritage property, the quality of the rooms etc were appalling. Shocking ITC is part of this venture as we assumed a certain level of quality before deciding on staying in this hotel.

Tried the food in the hotel once and it took almost an hour for the starters to be served. Even when they were served we couldnt have more than an bit because the food was so bad. even the complimentary breakfast was a farce.

Even though the hotel is 5 min walk to the Mall road, the passage to the hotel is so steep that you have to think twice to walk down to the hotel. Thankfully there was a pick and drop facility which was not available when my parents wanted to go to the mall road on the first day.

Overall a very bad experience of staying in Palace belevedere and would never recommend anyone to stay in the hotel.

It is a nice palace converted into a hotel having huge rooms and great ambience. The staff is great, always ensuring that you are comfortable and very caring. Food is delicious and overall its a great place to stay and enjoy. The only draw back is that you can't sleep peacefully due to the prayers being offered early morning at near by mosque & temple.

Staying in the hotel for two nights was a great diffrent experience with a breathtaking view of the lake!!!!The road up to the hotel is one place where u have to be very careful.its terribly narrow and steeep.!!!
The positives:
Beutiful view right next to the lake sorrounded by hills on either side!!!
The service by the hotell staff is very good and caring right from the time of arrival!
The rooms are very good,spaciious with a balcony!!!
make sure u carry a lot of warm clothes ,and the geezer is working in the room!!


Ther are very few negatives in this this hotel!!:
The breakfast timings are very poor and slow and if u have early morning plans than watch out!!!!!!The variety in the food is very poor in all the threee courses of the day!!! But it has very good quality!!
The buffet charges which are set are pathetic (wopping 425rupees) for 6 items!!!! I really think they dont know how to set the prices!!Even Top hotels like Novotel and ellas suites have similar charges but with huge quantity and variety and Quality!!!

But I think this charge only applies for families which haven't opted for packages!!!

Overall its a great experience and a happy stay at PALACE BELVEDERE,NAINITAL!!

It's one of the best hotels I have stayed into. Quiet surroundings, a very well maintained small garden, an excellent view of the Naini Lake below and a great location. Rooms are very clean & well maintained.