Stayed here as part of a large group so was able to make comparisons between rooms. My room was certainly ripe for renovation (the bathroom was fitted with the identical basin as friends had in the 1970's) and the paint was falling off round the door frame. The double glazed windows had long since lost their seal and now acted as net curtains. Other rooms were much better decorated but it appears that as something broke it was eventually replaced so nothing matched. However I did report a faulty main light on arrival which had still not been replaced after 6 days. The separate toilet was a tightish squeeze to get in if you wanted to shut the door (I didn't being on my own in the room) but from visiting other rooms one toilet would be have been an impossibility to sit on and shut the door!
In fairness the bed was comfortable and the linen clean and I was grateful for a mini fridge to keep drinks cold and air conditioning which took me three days to get to just the right setting. There was no literature or any information about the hotel provided in my room (though I believe there was in others), nor was there a Do not disturb notice for the door (a friend in another room did have one but nowhere to hang it given the style of door handle!)
Room cleaning seemed a bit erratic - totally missed one day, partially done another (and the cleaning products left in my bathroom) but generally reasonably clean.
Breakfast was provided with our package, though I have seen much better spreads at similar hotels in France. Don't arrive too late for breakfast though as they frequently ran out of plates and dishes. Much as I love animals I did find it a bit incongruous to find a sign saying that "Our friends the animals are not allowed in the dining room" yet the resident (?) dog wandered in and out of the kitchen! The Bar service in the evening was a bit hit and miss and I cannot believe they actually ran out of white wine one evening!
Located near a beach and various restaurants, cafés etc it was not too bad although it was at least 20 minutes walk from Sète centre.
- Imperial Hotel Sete
