I loved almost every minute of stating at the Diana Palace! We got there and got put into a room in which a couple were already situated, this wasn't too much of a problem, but after a reasonably long transfer, it's not exactly the first thing you want to experience in a hotel. But, years after staying at the Diana for the first time, nothing has changed. The pool is still one of the best around, and Stakis & Daniel were probably some of the most friendly barman in the world! One of the only faults I can mention about the Diana, is that the indoor barman is really friendly with the ladies, but with the men, not so much! He is rather keen to shut up the bar early and go to bed, even when there's a queue of people ready for a good drink! But otherwise, the Diana is an amazing hotel, which I would recommend to absolutely anybody at all! The good ol' Diana never fails to please!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 November 2011
Hello Daniel W!
Thank you very much for taking the time to write your review on Diana Palace and for your kind words on our lovely staff. They are all exceptional people and they love their job but most of all they love sharing their big smile with our guests. Please accept our apologies for the mess up upon your arrival. I suppose that the previous guests did not clear the room on time. I hope you did not wait for long until you checked in in your room and you had the chance to enjoy a refreshment while waiting.
We are sorry if Vasilis at the bar made you feel that way. He is a lovely person and it is in his DNA to be very polite and as a gentleman he is polite to ladies as well always keeping his professional level. This is why our guests love him ( he never stops smiling). It is the first time someone mentions that the bar closes down earlier than the scheduled time. Opening and closing times are always followed by all of our staff. Thank you for letting us know. We will surely investigate what is behind your writings and i am sure this is something that can be fixed immediately. I hope that after so many years, you found what you have been expecting at the Diana Palace and you had the chance to meet some familiar faces. We all hope to see you again in the future to show you that we are not almost perfect, but just perfect :)
Until we meet again, have a safe and warm winter back home. Thank you for taking the time to go through our response.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC