“Great for families. Huge resort. Lovely stay!”
We have just got back from our weeks holiday in the Insotel Punta Prima and we thoroughly enjoyed it. We travelled from the 4th-11th of July on all inclusive. We went as a couple but as many reviewers have said, it really is a family resort with lots of young children running about, even within term time, so if you are after peace and quiet this may not be the place for you. Having said that, we like the feel of a larger resort so enjoyed it and if you want quiet there are places you can find it. There are loungers outside your apartment if you are on the ground floor this is usually nice and quiet. For an extremely in depth review see below!
Hotel - Staff are lovely, very welcoming and friendly and great with the kids. Especially the restaurant management. Complex is always spotlessly clean with a luxurious feel to it. Facilities are great. There's a north and a south pool, both are large. I thought there might be a quiet pool as some descriptions had said that, but upon arrival there wasn't so that was a shame.
There's always lots of activities going on, its a very lively resort. There are 8 tennis courts with free racket and ball hire and the bikes are free to hire too with helmets, great fun. Never any deposits required, just use your room number. Great service.
Hotel room was clean and plenty of space, sheets and towels changed almost every day. Air conditioning worked really well. Apartments nice but no view if you are looking for that.
The complex is massive. Its got something like 742 apartments and someone told us it was the biggest in the balearics!
All inclusive - We are total converts! We never felt hungry or thirsty the entire week. They had branded drinks on tap, coca cola, sprite, fanta and mineral water, also tea, coffee and hot chocolate whenever you like. The beer on tap was Estrella. One downside i have to say was the wine. It was disgusting. The white tasted like perfume and the rose tasted exactly like the white but with red food colouring in. That was very disappointing. But if you like spirits and cocktails theres plenty to keep you busy and they just keep on coming! I liked to finish the night off with a couple of baileys. Some of the alcohol was branded, such as the baileys, and some was local. Sometimes we suspected it may have been watered down but other times we were pretty tiddly after a couple so not sure!
Food - Lovely. High quality meat, always well cooked, plenty of choice every night and they try to change it up as much as they can. I was really suprised at the quality of the buffet. My vegetarian partner found plenty to keep himself occupied with (although he's not that fussy) i would say one problem was that the food wasn't labelled well at all. They could clearly mark the vegetarian dishes as such and it would have made things a lot easier. They cook the meat and pasta in front of you. There's always a selection of meat and fish on the go and tonnes of salad and veg, always chips and fresh bread etc and then stuff for the kids. And don't get me started on the ice cream! I think i've come home a stone heavier! I also forgot what being hungry felt like as the food was always there it was hard to stop!!
Always room for you to sit outside if you want at breakfast and dinner, sometimes at very busy times you had to wait, but never more than 5 minutes. They bring your drinks to the table and the rest is self serve.
A la Carte Restaurant - L'Aire - Had a bad experience here. Don't go unless you like really pretentious food, tiny (TINY) portions and aren't a vegetarian as nothing on the very limited menu for you. We had such a rough time that we complained to reception and they were so nice about it, they sent a bottle of cava to our room as an apology which was a lovely touch.
Location - Punta Prima is a small resort with a small beach. The beach is very clean, lovely white sands but was very busy. There are about 6 restaurant/bars along the strip that i saw and a shop for souvenirs and food bits. So not a bustling resort but perfectly fine for what we wanted.
You can get a 20minute bus ride in to Mahon for 1euro60 from outside the hotel. They run every hour. The bus is cramped and you may have to stand, but certainly worth a trip. Lots of souvenir shops, restaurants and bars. Nice architecture if you are into that, cobbled streets and ice cream and the harbour is nice. Definitely worth a day out. Also went on a glass bottomed boat for 11 euros. This went around the harbour for an hour and talked about the history of it, quite interesting if you like that sort of thing but boring if you don't!
Excursion - Classic Cruise - We booked this excursion through the Thomson holiday rep at the first meeting. Definitely worth looking up, we had great time. Make sure you book early though as they are very busy and get fully booked.
All in all we had a lovely time, would recommend for families but even with all the noise we liked it so much we are thinking about going again! Just wish they had a quiet pool or a quiet side of a pool just for adults. With the size of the resort they could manage it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC