Being under no false illusions of this hotel being a three star I was quite realistic about the facilities and general quality of the place. I have to say that once you get over the tired and slighlty shabby bathroom you reckon that you can cope ok...it´s a little shocking to say the least that when a guest ´s baby has a "dodgy tummy" IN the pool with NO nappy it can be a little worrying to say the least ..when that same person leaves the mess lying at the side of the pool and her husband washes his messed sandals IN the pool that could be a little more concerning..but when mentioning the situation to hotel staff that takes things beyond belief when they say " what do you want us to do about it". There are flies in the restaurant, food is adequate but luke warm..staff are reluctant to serve you with drinks and will allow the majority of spanish and germans..(90%) to skip in front of you. On speaking to the manager regarding the bad attitude of bar staff he told me that he did´nt speak english and has to get help from his receptionist. This could be a really good place to have a decent holiday but the staff let it down badly.. it´s almost as if they object to you being on all inclusive. There is evening entertainment twice a week and nothing the rest.. no english language tv channel whatsover...please take what I am saying seriously I have travelled extensively in Menorca and this is below standard...I am not one for moaning for the sake of it!!!