Only came back yesterday from Prinsotel La Caleta and have to say we thoroughly enjoyed our stay here. We stayed for 6 nights as booked everything separately flights, accommodation, transfers etc. through Travel Republic so made it very flexible. Have never booked in this way before and was a little nervous but everything worked out fine!
Some people have reviewed saying they found the staff rather unfriendly which I can understand where they are coming from however think it was just their manner as they were still helpful if a little straight faced. We had to call reception as soon as we arrived at the room as there was a bolt missing from one of the patio doors and as we were on the ground floor felt this was not secure enough. Within 25 mins someone came to sort however within the hour had to call them back as bolt was tightened too much and the glass cracked, they very promptly taped over and the following morning completely replaced which was reassuring as with a 7 and 3 year old running about, gave peace of mind.
There are many different buildings to the complex which is quite large and we were in the furthest building (5) to reception on the outer perimeter facing the car park and road with bus stop to Cuitadella. I was a little disappointed to start with where we were placed however soon appreciated we were in a 2 storey block with our own garden, 2 sun beds, hammock and it was fairly private as the garden was quite grown up all around, the only slight let down was there were only 2 chairs and a table on the terrace for 4 people. Also it was very shaded so was never that hot in the apartment though there was air conditioning which was a godsend at times. Had we been facing the pool, lovely as that would have been, it would have been a nightmare trying to keep track of the 3 year old when the door was open so where we were was nice and quiet and for us, ideal!
The apartment itself is fairly compact but nicely laid out, bedroom more spacious, beds comfortable and kitchenette has kettle, toaster, microwave, 2 ring hob and fridge, bathroom has hairdryer soap, shower gels, toothbrushes etc. Had a plate of fruit and bottles of water the morning after arrival which was a nice touch, cleaning was everyday and adequate. Curtains are fully lined with blackout blinds which were also a godsend, though it did mean we slept in until 10.30 most days! Have’nt decided whether that was a good or bad thing!!
We were self catering which suited us with 2 young kids could please ourselves when we ate, supermarket right across road from reception very good but quite expensive. The resort is very quiet so not much choice for shops or eating places. We did eat at the hotel twice, very nice buffet plenty of choice for 13 euros per adult and 6.50 for kids but kids free on first night so even better, for all you can eat, drinks extra normally around 10 euros for 4 drinks. Should imagine if you ate there every night it may get a bit the same but I was impressed with the selection and quality. It doesn’t open until 7.30, would have been nice if it had opened a little earlier as the kids were too shattered to eat but I assume because the majority of guests are Spanish or German and they tend to eat later than us Brits, you can’t please everyone! Its good to get down there for 7.30 though if you want to eat on the outdoor terrace as theres limited spaces (100’s of spaces inside too) and the view is lovely and the most stunning sunsets. People queue in the door way to wait for a free table which is a pain as they either block the door to get back in to where the food is and back out again or they are leaning over your shoulder (as we were by the door) watching you eat, could do with a better system for people wanting to wait.
We also ate at Sa Nacra which was nice as right by the sea so lovely views, Kowloon which is a Cantonese up the road out of hotel and turn left at crossroads then its on right, lovely good value food though service a touch slow as the waitress was cooking as well! Childrens corner there with toys to keep kids amused.
Hotel pools are lovely, we stayed around the smaller of the 2 larger pools which was near our apartment as it was easier to keep an eye on the children, they spent all day most days in the pool which tired them out but they loved it. Lifeguards are at the pools which is a good idea. There are toilet/shower blocks near to pools which were useful. All the grounds of the complex are immaculate and there is always someone going round emptying the bins, gardening or maintenance etc. The beach is nearby down a few steps but we only went down a couple of times for an hour or so as very hot and crowded. Ideal for children though as gently slopes into sea and it’s a calm peaceful bay.
You can catch the bus to nearby Ciutadella which is well worth a visit at the top of the road at the back of complex on the opposite side of the road, it only takes 7-8 mins and is apparently walkable in 25-30 mins but we found it too hot to walk. Reception are helpful with maps and bus times.
I can’t comment on evening entertainment as we did’nt see any or the ‘Animation’ team in the day for kids as this was based around the larger pool area. There was plenty of things to do there if you wanted it, kids play areas, bouncy castle, table tennis etc. but I preferred the peace, relaxing and tranquillity of the place where we had a wonderful holiday. Would highly recommend and hope you have found this review helpful if a tad long!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
