Lord Nelson Apts, Reception fine looked a little shabby and work still being done on the premises, however it was just the start of the season. Room fine, clean, towels changed daily.
Resort? BEWARE There was 1 supermarket VERY expensive 2 resaurants Both TERRIBLE and 1 Bar. This place is great if you want to seclude yourself from everything, and lose weight!!
Cannot complain much about surroundings, it was visually stunning and very clean, but the sea was full of jellyfish so couldnt swim.

We booked this online with xl.com and it was quite a bargain for a family of four for one week. When we arrived the apartments they were nice and clean and had all the usual facilities. Staff very pleasant and pool area lovely and peaceful during the day - entertainment staff were just lovely - they provided just enough to keep our kids entertained but they weren't in your face or loud and noisy like the reps over the road at the thomson hotel! With direct access to the beach it was perfect for a week of relaxation. Now the bad news - we were self catering by choice, expecting to finish off our day with a nice meal only to find the restaurants were very overpriced for the extremely dodgy food they dished up - it appeared that all menus were the same and things started bad at El Pins -a restaurant on the beach - when we ordered chicken kebabs and were served a turkey twizzler on a stick! I sent mine back as it was pink inside and they just put the whole meal under the grill - so chips were well done too!! Just revolting and if that wasn't bad enough - my little boys burger was purple! There was a chinese over the road which was ok and the hotel itself had its own pizza restaurant - although the pizza was cooked on site the pizza base came out of a pack in the freezer - not quite the italian theme you expect. So all in all lovely place, nice appts but dreadful food - sorry Santo Thomas but you need some serious competition out there - and anyone starting up a good restaurant could make a fortune.

I read reviews of this property before going on holiday & was a bit dubious, but both my husband & myself couldn't find a lot wrong. The whole complex of the apartments was beautifully clean every day, the staff were so helpful & courteous, clean sheets & towels whenever, and any problem was dealt with immediately, the food, especially the breakfast,was good in the restaurant. Our apartment overlooked the garden but was wonderfully quiet, just what we needed. There was no evening entertainment as listed but we didn't want to do that anyway. We would especially like to single out the receptionist Theresa, who almost bent over backwards to help. The only thing we found fault with was the Pizza restaurant,we only went there once & didn't think much of the pizzas at all. Very skimpy on the toppings and the dough was so hard. Santo Tomas is a lovely resort and we would go back to the Lord Nelson apartments again.

arrived at the hotel at 11 am told rooms would not be ready until 2pm i thought here we go but belive me it does get better room was lovely cleaned 5 days out of 7, cleaners always happy and chatty to us and our kids. only prob in our room was the ants never leave food out as it will be crawling with them.
My childrenwere to young to take part in day entertainment in the day but loved childrens disco and some of the later shows i.e.magic & african footprints { they are good} childrens entertainers good with all kids.
if you are looking for loads to do this resort is not for you if its a relaxing time you want this is your resort no hussle or bussle lovely beach some seaweed,loads of room on the sand . we were not bitten by mozzies but loads were but we do cover ourselves in repellants and have plugins [better safe]
supermarkets and resteraunts are abit on the expensive side pins resteraunt by the apartments is lovely helpfull waitres good food [try the lamb].
on the whole i thouroughly enjoyed my stay at lord nelson,