Our first trip to Tenerife and I was feeling anxious at some of the negative reviews. All our fears were quashed by a wonderful 7 days in an amazing hotel. The Hotel itself was large, spacious and luxurious with plenty of comfy couches to chill out on day or night with free wifi on the ground floor.
Staff were friendly and helpful throughout from reception to cleaners to the restaurant.
The free gym was adequate and despite some aged equipment it had a good range of weights, cardio and floor space for a holiday workout.
Rooms were spacious, clean with two chairs and table inside plus reclinable chairs, foot rests and canopy on the balcony. We often just sat on our balcony in the sun, looking over the sea and reading. The walls on the balcony were high giving a degree of privacy and reminding us of a cruise ship. A large flatscreen tv was in the room where you can watch a number of british tv stations.
I have read people complain about having to pay €5 per day for tea/coffee facilities. From staying in previous hotels there is not normally an option for such facilities in your room and I have to pay several euros for a coffee at the bar. So to have the convenience of making as many cups of PG tips from the comfort of my own room for €5 was well worth it.
Yes you are charged for the safe but again I have always been charged in most spanish hotels.
There is a small parade of shops in the hotel where you can buy clothing, papers, get your hair done or a massage. There is a pharmacist and doctors right outside and a spar across the road so the location is perfect.
Every morning as I wandered to the gym the usual (Mostly British) brigade were wandering about reserving sun beds by the pool in their dressing gowns. I found it a bit embarrassing and pointless. At its busiest the poolside was only ever 2/3 full, there was always plenty of free sun beds, so what was the point.
Most days despite being full board we wandered down to the beach and spent the day chilling there. Its only 10 mins walk and in the square there are countless amazing restaurants selling everything from 50 flavours of ice-cream, paella and the most amazing crepes.
Their is a massive selection of food in the hotel restaurant at breakfast and dinner. It can get quite busy, we never had to queue but you sometimes have to look hard for a table. Some (British) guests were under the impression that the table numbers coincided with their room number and got quite angry when someone sat at 'their' table which was a source of amusement. The numbers are there purely for the staff, are not on every table and only go up to about 200 so logically if they were room numbers there would be hundreds of people who wouldn't get any food every night.
All in all, we could not fault the Arona, we really had a lovely time and will definitely return to the Arona and Tenerife and think it will be even better once the refurbs are all done.
We were on the third floor right at the end overlooking the sea. Bit of a stroll to the lift but it...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC