This hotel is truly one of the WORST hotels I have ever stayed in on all fronts- service is rude at the front desk, rooms are musty and old, the airconditioner (when it works) only blows out cool air but does not de-humidify (leaving the room damp and humid at all times).
We checked into the hotel and upon entering the lobby we knew we had made the wrong choice. 600$ for 4 nights is a rip off for these prehistoric accommodations. Once entering the room, we immediately called hotels.com to cancel and change hotels since the room was small, dirty, and not up to standard by ANY means. However, the clever management has a no refunds policy once you have checked in - leaving you trapped to spend your vacation in squalor.
We decided to make the best of it, but then the airconditioner broke in every room in the hotel- blowing out hot air. We discovered this after coming home from dinner before we were going to go out. The hotel put us in a sister hotel with an airconditioner for the night. We had to move all of our stuff at 1AM and it ruined our night. We had to check out of the sister hotel at 11am to come back to bossa park hotel as we were told "the airconditioner will be fixed by then". We got here and the AC was still blowing out hot air. Upon complaining and asking for a refund at the front desk for all of our trouble and lack of AC, we were rudely told that their policy is no refunds and that they would have the AC fixed by the end of the day. Needless to say, our last day on the island has been ruined and I am looking forward to checking out. If you want a hotel in this area check out hotel Garbi- more expensive but trust me once you get here you will wish you had spent the extra ~200 euro since half of your vacation will be spent dealing with isssues in this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC