this was a birthday celebration, with a mixture of all ages, (23 of us). there where 4 to a room and although i couldn't fault our room, maids were in every day and polite, i believe not everyones was the same. we didn't go to cook, we were A.I., so didn't really check the cupboards. as far as the A.I, we got our moneys worth on the beverages/alcohol side but we didn't eat there. on the days we tried, food was cold. a few of us were ill, whether this was from the food i couldn't say. we found the pool ok and the barstaff could have smiled more. we got what we paid for. not a place for families, more for groups who just need to lay down there heads.

I originally booked a room at this hotel that my girlfriend and I had stayed at several years earlier through the bookings.com website. About a month before my arrival, I found a much cheaper price on Cheaptickets.com and so I booked the room requiring prepay and then cancelled the reservation on bookings.com and received a confirmation. When I arrived, the clerk said I needed to leave an imprint for any additional expenses which i did and thought that was it. I was there for 6 days and unfortuantely they had not done anything to renovate the property in that 3 year interim but the it was fine for my purposes. When I returned to the US, a charge for the difference between what I booked the room for on bookings.com and the lower price paid on Cheaptickets was added to my card. I tried to get my card issuer to investigate and contacted the hotel chain directly but they did not respond and the card issuer told me I was past the date to challenge the charge as they lost my original paperwork and I had to resend.
I will never stay in this place again as you can see from the reviews, the facilities are poor at best and they are unethical in their business dealings.

Too many stairs, left to haul cases up and down several flights in early hours after long journey. Dumped in a grotty top floor " appartment "
No information offered. Dismissive & couldn't care less attitude.
Full of very rude and ignorent Italians (my husband is Italian - I have nothing against Italians in general but all the rude one's seem to congregate here in summer!)
Room stank.
Nothing here for people from UK unless you want bargain basement discomfort and being treated like inconvenient rubbish.
Food was OK - just and the lovely sweet young blonde Czech girl working in the bar were only redeeming features
Horrible, horrible, horrible. Nasty Nasty Nasty Vile Vile Vile, Tacky Tacky Tacky
Lowcostholidays.com = Useless, couldn't care less about customers

READ THIS AND OTHER REVIEWS BEFORE YOU CHOOSE THIS HOTEL .THE HOTEL IS CLEAN .THE FOOD IS SAFE THE POOL IS SAFE UNDER SUPERVISION PLENTY OF SOFT DRINKS AND ALCOHOL IS AVAILABLE UPTO 11.30 THEN IT ALL SHUTS FOR THE NIGHT. there is nothing for children to do no entertainment day or night. as you can see from the pictures a new hotel is being built and an old one needs to be pulled down .very little choice of meals and although i do like to try different foods i would like to be able to eat well, not all tastes are catered for and only continental breakfast! i would not recomend this for families. if you dont want breakfast and dont mind what food you eat and are only using hotel for a place to sleep you are ok but as a holiday please find somewhere else i hope people will gain from this and have a pleasent stay . Please read the reviews i didn't believe them but dont think people are complaining just for the sake of it. it was a nice break for us both but it could have been better much better they do not use bottled water and this effected my partner she was ill. so please please find another hotel i would not go back here. The whole area is very run down and full of grafetti