- horrible showers, salt water used! eughhh
- awful smell in our room, had to change for another
- sockets coming off wall
- staff not accommodating
- too far away from everything if you are on foot around Playa d'En Bossa

Stay Away!

Never again. The food was gross & the drink watered down. We had to move rooms twice to to insects being everywhere. Very noisy as it it very close to the airport. Staff very rude & un-helpful. Entertainment was shocking (awful).I would definetly goto Ibiza again but never at this hotel. Very disappointed.

Stay : last two weeks of September 2011
Animation team : excellent, in entertainment (shows+bingo+sudoku), sports, games,...
Daniel (from Austria): number 1 presentator (should become chief animator !).
The french animator excellent for pool exercises, the italian for poolsports,the dominican republic guy for salsa...and the rest of the team just excellent .
Hotel is very well situated,at foot distance from ibiza center, Space disco. Airport at 10 minutes by car. Airplanes sometimes disturbing.
All inclusive formula recommended, food OK, international public, Excellent rooms ! Reception desk very professional. Will return probably next year.

Have just returned from a week at this hotel (15th October). This was our first trip to Ibiza, will certainly not be our last. Having read some reviews before departing. address these first. Entertainment, this is very good, As the evenings are now cooler, this is now held inside, so less noisy in rooms. 2 professional acts, both excellent. The remainder by the entertainment was to a high standard, one minor item concerning the prelude to one of the shows which I found insensitive and could easily have been done better (my partner has alzheimers), I expressed my concerns to a member of the entertainment team and hope this will be looked at. I won't go into more details as this could effect other peoples enjoyment. Food, Yes, a limited choice but good for 3 star. I am a fussy eater & always found something to eat, The food was often not very warm, though strangely the Bratwurst as breakfast was always hot, Bacon in general was overcooked, ok is you like crispy, for some reason the right hand side of the tray was less well done! If you would like the food a little hotter, their is a microwave hidden at the rear of the drinks machines. Staff at the bars were normally helpful, the hotel at present is only half full. Water is freely available in bottles (AI). Always use this to clean your teeth, the water in the taps is salty. Sunbeds. plenty available as hotel not full. most of the guests were German but very few towels left on sunbeds, does this destroy the myth? Rooms, Ask for a high floor, these are certainly the best, we were very lucky & had beach front with large balcony complete with table & chairs plus 2 sunloungers, a airer was provided on request. If your going out for the day & are on AI, a packed lunch can be provided if ordered at reception before 8PM the night before. With regards trips, I would have liked to advise you, but Thomas Cook cancelled the one I booked at 7PM on the night before, not very clever!! No wonder I don't normally book with the tour operator. Aircraft noise, yes there is some, but I never heard it in the room when windows were closed. Weather was great for October, got to 32C in shade one day, the aircon is free when needed. Be aware that there are no lifts, so could be a problem if you lack mobility. We will certainly be returning to this hotel.