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Mitsis Family Village Beach Hotel – reviews, photos

3.0 of 5
Kardamena 85302, Greece
Hotel amenities
Mitsis Family Village Beach Hotel
Ranked #13 of 45 hotels in Kardamena
4.0 of 5 stars 189 Reviews
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189 reviews from our community

What travellers say about this hotel
  • Animation Team(9)
  • Very good(9)
  • Free bus(8)
  • Summer palace(7)
  • Bar staff(6)
  • Steep hill(6)
  • Pool area(6)
  • Salt water(5)
  • Ice cream(4)
  • Kid Club(3)
Traveller rating
    74
    64
    32
    16
    3
Only show reviews for Family (87) | Couples (56) | Business (0)
Date Rating
Caerphilly
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Enjoyed it”
4 of 5 stars Reviewed 29 January 2012
10
people found this review helpful

We had upgraded to a Family Maisonette - the room was on 2 levels with a swim-up pool to the terrace. The room was quite well appointed and spacious. The air-conditioning in the room was good - 2 units (one downstairs and one upstairs) individually controlled and quite powerful. Overall, we were very happy with the room.

The animation team organised a number of activities throughout the day around the main pool - they didn't seem to have many resources, but their energy just made it work (Emily in particular was fab!). We used to have so much fun with the Water Polo that Emily arranged for us to have a match against the Norida Beach which was great fun (and we won!).

Now for the drawbacks - one bar was nowhere near adequate, longest queues that I've ever been in, made worse by the fact it was so warm inside with out any air-con. One buffet restaurant became an issue after a week (we love all inclusive because it suits our needs) even though the food quality was good there just wasn't enough variety. We purchased a "Black Band" to use the other restaurants but they were much the same and you had to walk "Cardiac Hill". The specialist restaurants on the black band were booked by 8.45am every morning. The wi-fi worked on parts of the terrace that were close to the lobby / reception so make sure you sit at the right tables! Even then, the speed was slow and there was a tendency for the signal to "drop out".

During our stay, there was an incident where a Russian woman slapped a 9 year old British boy across the face. The issue escalated and the hotel called the Police, who came immediately. I couldn't believe that this woman thought that her behaviour was acceptable as our children witnessed the assault and were interviewed by the Police - but this isn't the hotel's fault.

The families / couples that we met at the hotel from the UK and all over Europe were very friendly and we had a great time!

We love Kos, and the rest of the Greek Isles - they will continue to be our destination of choice. We've stayed at a number of Mitsis hotels before - but this was the first 4 Star one. We'll stick to the 5 Star ones going forward.

The frozen cocktails on the beach (at the Summer Palace beach bar) were fabulous and very refreshing!

Overall; Enjoyed it, thought that the room was great, but the lack of food variety and the queuing at the bar would prevent us from coming back (although we did take a walk around the Blue Domes and that looked lovely, although on initial research is a lot more expensive).

Room Tip: Worth upgrading to the Superior Family room with a swim-up pool, or push the boat out even further t...
See more room tips
  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Richy1708 about Mitsis Family Village Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scarborough, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Fabulous!”
5 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

Our room was one of the swim up maisonettes and it was the best room I have ever stayed in.
The view was amazing.
The staff in this hotel could not have been better, especially Matre De and Edmond.
Very polite, very friendly, and very attentive, they even gave me some eye drops when I mentioned my eyes were sore.
The main pool was a bit rubbish but we were able to use all the pools in all the other 3 hotels so we were never bored of pools to go to. We found the Norida to be our favorite pool through the day as it was really lively and we could get drinks and sandwichs etc from the bar. There was also a beach bar at the bottom of the Norida where you can get drinks and hotdogs. Dont ask the old guy for a milk shake though if you are over 7 years of age or he may bite your head off. He was definitely the rudest member of staff we came across within the whole complex.
We ate at 2 of the restaurants, the Greek and the Chinese. The Greek restaurant was brilliant but the Chinese was not so good. These are 15euros each for the adults but children are free.
They also have a sister hotel in Kos town where we could use our all inclusive bands if you let them know before hand.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask hannah c about Mitsis Family Village Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kent
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Loved It Can't Wait To Go Back”
5 of 5 stars Reviewed 15 October 2011
9
people found this review helpful

Well what can i say i stayed at this hotel 01/08 October and had a brilliant time. I travelled with my 20 yr old son who wanted a quick break before returning to uni. We arrived late and were shown to our room we were amazed to find we had our own pool, but were even more amazed in the morning to wake up to the beautiful views i could not believe our luck absolutely fantastic!! I would just like to say the Manager and all staff at this hotel are brilliant such a warm friendly atmosphere special mention to Edmond the night barman. The weather we were lucky was sunny all week so we went to the beach most days there is a beach hopper and the guy who drives you there is a graet character so funny and i would recommend you take the hopper as its quiet a walk back up the hill especially in the heat. We did go in the pools they were salt water but the one with the childrens slides is not so we gave this one a go as well. You can get towels at reception for a deposit of 10 euros which u can exchange for clean ones or you get your money back when you return the towels. They have a bus service to the town which is very good runs every day and you can get the timetable from reception you just tell them the time you want to go and they give you a ticket to give to the driver when you get on the bus.
The food is excellent you will be hard pushed not to find something to eat, freshly made pizza. Lots of choice and different food every day i really enjoyed the food hence the diet now. Drinks at the bar very good again i can not complain and were allowed more than one any time you wanted, they have a list of cocktails and we had fun trying them all. The drinking area is lovely to sit out on of a night and watch the moon go down with the views, we met alot of people here and they were all so friendly i really did not want this holiday to end.
We went on a fishing trip and really did enjoy the day out, you can book different trips like going to Turkey for the day which we never did and when we spoke to people they said they wished they never but i cant really say as i never went. Also we never caught any fish on our trip haha!!
I don't want to go on and on but would just like to say if your thinking of booking this hotel just do it because you will have a brilliant time like i say the staff at this hotel really do make your holiday so much they are a credit. If i was to have a moan it would only be that there is no cash machine at this hotel and if you can say thats a moan well that would be the only one because everything else was great and i cant wait to go back next year........If i have missed anything or you would like to know anything feel free to message me.

Room Tip: Ask for a room with a pool if you can.
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask amanda034 about Mitsis Family Village Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oxfordshire
1 review
2 helpful votes 2 helpful votes
“would return here”
5 of 5 stars Reviewed 11 October 2011
2
people found this review helpful

Me and my husband stayed and this hotel and thourhht it one of the best hotels we have stayed in the food was out of this world. The staff at the hotel were always happy to help with anything you asked them we would defintely go back there again.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Helen W about Mitsis Family Village Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Great 4 star hotel”
5 of 5 stars Reviewed 9 October 2011
7
people found this review helpful

My girlfriend and I stayed at this hotel end of September 2011. This is a lovely clean and tidy 4 star hotel. The room we had was fairly modern and exceptionally clean. The hotel is situated in a village with 3 other Mitsis chain of hotels.
The food is fantastic for an all inclusive holiday. It is of good quality and plenty to choose from, of course it does get repetative but with a big choice dinner was always great.
The hotel is situated on a hill as are the other hotels. It doesnt take long to walk to where you need to go and there is a beach hopper trolley bus which operates every half hour for free (or you can take the 15 minute walk) The beach has a new bar offering all inclusive drinks and the pedalos and canoes are free.
As the hotel was quiet this time of year the evening entertainment was combined at the Norida beach Hotel a few minutes walk away and we were allowed to use our All Inclusive bands at the 5 star hotel bar.
There is also a free hotel bus into Kardemena at selected times, we used this a lot and it was a nice touch to the all inclusive package.
Overall i would go back to this hotel again and definately recommend it for families and couples. Unfortunately we did not get upgraded to one of the swim up pools but worth asking when you arrive.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Curdy1 about Mitsis Family Village Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mitsis Family Village Beach Hotel

  • Hotel Mitsis Family Village Beach
  • Family Village Kos
Address: Kardamena 85302, Greece
Price range (per night):* INR5,145 - 13,421

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