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All reviews pool bar next year every night fantastic holiday air con plenty of choice fantastic hotel open plan evening entertainment reception staff toasties plenty of sunbeds daytime activities fussy eater animation team main bar kalamaki strip
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Reviewed 13 August 2011

We stayed at the Bitzaro Grande for the last 2 weeks in July 2011 on an all inclusive basis.
When we arrived 1st impressions were good. Nice clean & modern reception, and a pleasant welcome from the receptionist (Anastacia). We would later find out that ALL the staff at the hotel were to be equally as friendly, and very helpful.
We had requested 2 rooms next door to each other, due to having 2 teenage daughters, so we wanted them close by. On arrival we were told they hadn't got 2 rooms next door to each other, but we could have a look at one of the family 2 bedroom rooms. We found this to be perfect, and we were told we could have it as a free upgrade. Brownie points instantly earnt. The room was very clean, and kept clean every day for the whole 2 weeks.
It looks like all rooms overlook he pool, which is nice.
The pool is cleaned on a daily basis, and is well marked with depth signs.
We found the food to be of a good standard, and was varied most nights for everyone's taste. Breakfast was also good, from cereal, to fruit, to a full English. All food was constantly being topped up with fresh hot food before the older stuff ran out.
During the day, the entertainment staff would come round the pool to see if you wanted to join in the activities, but they wouldn't try to force you if you said no.
The evening entertainment could be better. They tended to use hotel guests most nights for whatever shows they were putting on. Other hotels we've stayed in get proper acts in from outside which makes it a bit more professional. Having said that though, the entertainment team do a good job with the budget they get. The Bingo prize money is the best I've ever seen at a hotel before. One night it was 200 euro's.
Kalamaki is a nice resort for families, as it's not to noisy, and is completely different to nearby Laganas, which is certainly not a family resort. (18-30's style resort)
The beach is less than a 10 min walk from the hotel, and there is a main strip where there are a selection of bars, tavernas & shops, all within a few minutes walk from the hotel.
The bus service is also pretty good. We took a bus into Zante town, which cost 1.90 euro's each. The bus stop is a 2 min walk from the hotel.
The hotel is is very close to the airport, and you do get quite a few aircraft flying over head, but this doesn't really affect your stay, as the planes don't fly at night. The added beauty of this is the transfer time from airport to hotel is only about 10 mins maximum.
Overall, we had a very pleasant stay at the Bitzaro, and we would recommend it to our friends if they were thinking of going to Zante.

Room tip: If you have children, ask about a family room, as rooms next door to each other can't be guaranteed.
Date of stay: July 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank inch71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2011

After staying at this hotel in July/August 2010 - we knew we had to come back.

We arrived and were instantly given a warm welcome by the reception staff, who had recognised us from our previous visit. Check-in was quick and easy, and we were in our room withing a matter of minutes. The room we had was spacious and well furnished.
(Incase anyone wonders - yes there is a hairdryer.) Balcony is one of the biggest we've had, with view over the Zakynthos countryside. No traffic noise or aircraft noise from the adjacent airport, a few miles up the road.
The hotel operates on an all-inclusive basis, and so you have the Breakfast, Lunch, and Evening Dinner. Breakfast - where to begin! Fantastic selection of cooked foods as well as cold items and fruit. Proper British Sausage and bacon, and everything else you could ever want. Lunch - a huge selection, suitable for every member of the family, which varied throughout our two week stay. Evening Dinner - again, superb selection, food tasted great. There is even a 'kiddies corner' which always had pasta or burgers/chicken nuggets for the younger guests. Also, as like lunch, there is a deserts section full of beautiful gateau and even Jelly & ice cream for the young ones.
Throughout all three meal services each day in our two-weeks the restaurant staff were
excellent - they spoke to you when you came in, etc and were prompt in clearing away empty dishes.
Also, if guests were too full to eat at the restaurant throughout the day, they could go to the pool bar, where lighter snacks e.g. pizza, burgers were available on order. This is also where you could get drinks of your choice throughout the day, and also in the evening. (Praise to Nikki at the pool bar, and her colleagues).
Entertainment - each night there was two quick games of cash bingo where you had the chance of winning big money - called out by head of entertainment Thomas (who is simply fantastic). Shows were put on throughout the two weeks, including comedy sketeches and even guest participation shows. There is also activities throughout the day is you wish to take part. The two pools are spotless and have depths which suit every swimming-ability.
Overall a fantastic holiday (once again). The reception, restaurant, cleaning and maintenence staff are a credit to the hotel and its managers. Well done!

Date of stay: August 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
8  Thank Hotel-Inspector-565
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2011

Just returned from a wonderful holiday; special praise to Nickey at the pool bar & Thomas and his entertainment team - Joel,Judy, Bibi; really well organised hotel & good variety of food in the quality restaurant as well as handy snacks at the pool,bar.Very friendly staff and a great crowd of people - many of them returning regularly.Close to a nice beach & a little further out is lively nighlife & many opportunities for excursions if you choose. Main thing is the great atmosphers at this hotel.

Date of stay: August 2011
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank martin-monica
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2011

Have just got back from a lovely 2 week holiday at Bitzaro Grande, the first time we have have been to Greece. Had 2 adjoining rooms 331 and 332 with pool view; nice and quiet, and rooms had lovely view which was perfect for photographs :).

Staff - all very friendly, from reception staff (always smiling), bar and restaurant staff who work really hard, and our maid who kept the rooms lovely and clean, who together make the hotel such a warm and welcoming atmosphere.

Entertainment - had a good laugh courtesy of Thomas and team, and their varied entertainment programme; Thomas is a top guy and I don't think he realizes just how funny he is. How on earth does he remember so many of the hotel guest's names?! I'm not normally a bingo person, but astonishingly found myself looking forward to it, and learning lots of dutch numbers as a bonus (achtentachtig!). Rest of entertainment team great fun and lots of activities throughout the day to take part it, or you can just relax by the pool (Bibi, you're a gem).

Food/drinks - best food we've ever had in any all inclusive or half-board hotel; can't believe all the different menu choices over the 14 days, not the usual 'sameness' you often get; everything so tasty, sauces exceptional and deserts varied and all yummy. Also tried snacks at the pool bar - the cheeseburgers/toasties were very good. But usually ended up in restaurant at lunchtimes as such a good choice. Red wine and beer lovely. Can't believe the comment made by someone on tripadvisor that the food choice was rubbish - were they staying in the same hotel?!!

Trips - prior to holiday we read a recommendation on tripadvisor to see Pat (Travel) on the main Kalamaki strip, so we went along to see her and booked a turtle spotting trip on a hydrofoil boat (Cruisemar) - fantastic boat and we all had brilliant time, thanks to the captain - could have easily stayed on all day!; much better than prices through holiday rep, and Pat will 'tell you how it is'.

Met lots of people who had been to the Bitzaro Grande many times before, one couple from the UK (lady was greek) were staying for their 9th time and I can understand why!
If you want a fun and relaxing holiday, with great food, and the chance to meet lovely people, then this hotel is IT. Thanks to all the staff at Bitzaro Grande for a lovely holiday.

Jayne, Gary, Sam and Daniel

Date of stay: August 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Allijay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2011

My husband and i and our two teenagers returned today having spent 10 days at this hotel.We had read the reviews prior to booking this hotel and would agree with all of the positive reviews.The food during our 10 days was always varied and we had no complaints.Every member of staff was polite and went out of their way to make you welcome.The hotel was maintained to a high standard. The entertainment team were not pushy but were great fun if you did want to join in with the activites. The complex felt safe and was very child friendly. Many of the guests return year after year.All I can say is do not be swayed by any of the negative reviews as they are written by the minority . We are fussy people when it comes to hotels and food but were very impressed on staying here and would recommend it.

Date of stay: August 2011
Trip type: Travelled with family
4  Thank sue t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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