My new husband and I went on our honeymoon and really liked our stay at the Tapatio Hotel. It was a recommendation from our wedding photographer who is from Guadalajara. It is up on a mountain and has an amazing view of Guadalajara. Our room was very big, with a table and chairs, iron, minifridge, tub and balcony. The bed however was very hard. We did not like that we could hear the train horn every couple hours all night long. We liked that they had an internet cafe and that we could print there. The pool is very big but it was NOT clean and we could not swim in it. They have volleyball and a bunch of other fun things on site if you go with your family. It is too far from anything to walk anywhere and the taxis will charge you $10 or more to go anywhere close. They have 2 nice restaurants, the one we ate at was open til 1am with a piano player that set a nice romantic mood. We were alittle confused as to why we were given a room at the far end of the hotel as we were one of the only people staying there, but I assume its because we made an online reservation and so the room was cheaper. Overall a great hotel!

We found this hotel to be a good value and would stay there again, everybody treated us well.

Upon check in the manager named Cecilia Rodriguez gave us a hard time with the rate she gave us over the phone. The insisted we miss heard but we didn’t because we called 3 times even the day before arrival to confirm total and our reservation being guaranteed. She gave us one rate and once we checked in she changed the rate much higher and she kept insisting that we miss heard but we clearly didn’t. The most obvious thing was that all the calls we made she knew who we were because of the # of calls made. We paid the $ for the 2 nights stayed in July 5-7 2011. the front desk guy name at check in was Jorge he was very rude and upon check out we went to drop of the keys and we decided to get our receipt and we approached Jaime the front desk person he was very beyond rude and mean we asked for a receipt and he rolled his eyes and we asked if everything was paid for and if everything was at 0 and he simply said i don’t know everything should be fine no? And i asked well u should know that, i work in a hotel and when we check out we give the guest a receipt and tell them that there good to go and have a 0 balance. But Jaime wasn’t helpful at all so i asked him to sign the receipt if he said that it was paid in full and he gave me a stupid remark and said “well, the hotel isn’t mine and i don’t have to sign anything!". I felt like certain races received better service than we did. But the 3 guys that helped with luggage even told us that they always do that and that we weren’t the first people to have that problem. They were much more helpful then the front desk was you felt more comfortable asking those questions. I am not sure what their names were but they were beyond helpful. The hotel was amazing that i have no complaint it was only the receptionist who were very mean.

Convenient to the Airport, Tlalajepaque, Tonala'. It is 40 years old and has some age/maintenance issues but very charming with large rooms and great views. Overall highly recommended.