We booked a golf package for a week through a travel agency. When checking in we got a welcome drink, nice.
Room was a good size and very peaceful with a nice wiew to the garden. Two big and good beds with 3 pillows each. The bathroom was also quite big with a bath tube. Basic amenities such as shampoo and shower gel plus some extra like a brush, tooth brush set, a sponge etc were replaced every day! I missed a bodylotion instead of these. There was basic mini bar, but f.ex. no wine or cognac to choose.
Cleaning was ok, but very much depending on who did it. Some days we had a turn down service, some not. Some days we got fresh towels without asking, some not. I would like to have a carpet or a towel next to the bed because the floor was always cold and a little sandy even if we tried to avoid walking in with golf shoes. Bad vacum cleaner?
Restaurant was big and too bright, most of the time crowded but we always got a table. Buffet was very good and as usual in buffet the cold food was tasty (spanish tapas, salads etc.), warm meals not so much. We could also choose á la carte. We found good and 2 excellent wines on the list! Service was also quite variable, some were really friendly, some had hard time even trying to smile. They hardly spoke english, so discussing of the meals or wines was difficult with one exception; a guy who knew the wines and his english was fine.
The restaurant had a dress code "smart casual" but still some swedish guys came in with shorts and flip flops! I lost my appetite when they came to sit at the next table waving their bare, stinky toes when we were dining. We complained the reception and they promised to keep control of smart casual, but the next day the guys were there again dressed for a camping place... And some even ate with their caps on!
Our tee times were booked and confirmed couple of months ahead and they checked our voucher on the first day, but still one day they had moved our morning time to the afternoon where we had other plans. We didn't accept that and they then told us to go one of the courses and just try to fit in some lot! All golfers know that this doesn't work very well and makes others have to wait. Courses were nice and well taken care of, not too demanding for an average golfer.
The spa was good, but be prepared to have a shower cap and 1 € coin with you, this you cannot read anywhere before entering the spa! No swimming without a shower cap -I went back to my froom to get one. But they didn't bother to tell me that I also need a coin to get a locker, so back to my room again... There was a turkish and a finnish sauna. Though I don't know where the "finnish" came, beacause there was no sauna stove! Water bucket yes, but where to throw water when there is no stove? My husband had a sports massage and he found it very good.
The Sotogrande area is totally dead during the off season. No other local restaurants by walking distance. So if you don't do golfing, don't go there. To Gibraltar is some 30-40 minutes drive plus a long waiting time to get into the city (can be even some hours!). We went there on Sunday when everything was closed and the traffic was not so bad.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC