I look for the good in everything, but this was the least enjoyable stay I've had in a long long time. From the time we checked in at 3pm, the stay went down hill. Arriving at 3 in the afternoon in an off peak season, you'd expect your room to be ready right? Na uh! We had to wait half an hour for it to be cleaned. We were informed if we wanted under cover parking, that there is only 56 parks for 142 units and we'd have to park on the street if we couldn't squeeze in. Our room was stinking of cigarette smell, the king bed was two singles pushed together, the towel rack fell off the wall as soon as we touched the towels, the bathroom was full of mould, there was witches hats in the corridor where the carpet has been pulled up and a mouldy damp patch which we just could not work out. The breakfast was terrible. not enough seating, chefs who were eating food out of the hotboxes as they walked to and from the kitchen. The food continuously ran out and there was a wait as they served up 4 eggs at a time, 5 pancakes at a time, etc. There was zero bacon for 20 minutes and when it did come out, it wasn't even bacon. I have no idea what it was but it was gross. The cold food was just on the table, not on a chiller block and was covered with fly nets. God knows how long the yoghurt had just sat out for. The reception staff could not give us clear directions to a 7 11. One said one way, the other said the other way up the street. We got this as a lastminute secret deal and even at the discounted price of $190 I wouldn't recommend this place. I'd hate to have paid full price. And if you think you're getting a spa room, please note, the spa is a one person deal. Tiny. It was too grubby to use anyway. The only positive for this place and the reason we stayed here was because of it's close proximity to Draculas cabaret restaurant.
Room Tip: If you want a room with a double sized spa, ask for it. All the spa rooms are single sized (small) s...
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