I Stayed here sat. 11th Feburary 2012 with my two daughters. Check-in was quick and easy. I did request a room with two beds but got a room with one king, so they had to send up a roll away, which was not comfortable at all. The room was clean and of ok size. The curtains had small pin holes in them. We went down to the pool area, as soon as we stepped out of the lift it smelt of wet moldy carpet, but pool was nice. We ordered room service which was delivered quick and it was hot and nice. There was a lot of noise in the corridoor, people coming and going most of the night. We had breakfast down stairs in Food Fantasy, seating was quick, the food was ok, the hot food was cold by the time you got back to your table, it was very overcrowed and noisy. Check-out was quick and easy. Carpark was very full and had to walk a long way to car.

Stayed for only one night wish it had been longer. Rooms a good size clean and comfortable.
Staff very efficient and friendly. Had a problem being charged for items from the room mini bar which we did not have, but the charge was reversed with the minimum amount of fuss. Breakfast was very good with an excellent choice of food. Only complaint with it being a casino people are returning to their rooms at all sorts of hours and the noise in the corridor kept waking us, it is a very busy place. Apart from that well worth staying at.

My husband booked a night away for us in January via the hotel website. He requested a King bed (rather than 2 doubles) and while this was not guaranteed, we were allocated 2 doubles on check-in and had to pay an extra $50 for the King room! Rather annoying as it wasn't like we booked a cheap deal off a discount website and they clearly had Kings available. Check in took a long time but when we got to our room (3rd or 4th floor), it was nicely furnished, clean and very comfortable. We also found it very quiet although we were at the very end of the corridor. The lobby, check in and communal areas are not at all of a 5-star quality but in fairness, they are currently undergoing renovation. Zen restaurant is very nice and the Food Fantasy buffet is good, ok value for money. We grabbed a snack at the cafe at the entrance of the casino and the food was just passable. Rain was dripping through the ceiling onto my head, adding to the overall feel that the heyday of this building passed it by some time ago. Overall, the room was very satisfactory but the hotel requires renovation and refurbishment and it's not great value for money.

Was there this week for business and really loved the pool and the rooms were great. Pillows were very uncomfortable and thick though. Only problem was that i got food poisoning from the pre-packed sushi bought from the restaurant by the pool. My room mate also got food poisoning and we know it was the sushi we had eaten 10 hours earlier as that was the only meal that we had both had that no one else in our group had. Reported this to the reception staff and they did not care when we got upset about their poor response was told management will call us but it never happened.